Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible spending account
Job Description
National Heritage Academies (NHA) is a respected leader in the education sector, specializing in building and operating public charter schools across the United States. Since its founding in 1995, the company has grown significantly and currently manages over 100 schools distributed across nine different states. NHA serves more than 65,000 students from kindergarten through 12th grade, with a mission focused on closing the achievement gap and offering school choice to families. The schools operated by NHA are designed not only to provide high-quality education but also to prepare students adequately for their future endeavors in college, career, and life. Consistently,... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of relevant professional experience
- Ability to provide excellent customer service
- Strong verbal and written communication skills
- Proficiency in Microsoft Excel, Word, and Outlook
- Ability to manage multiple tasks and maintain organization
- Availability to work set hours Monday through Thursday
- Ability to work in-person at the Grand Rapids Service Center
Job Qualifications
- 2+ years of applicable professional experience preferred
- Demonstrated ability to provide an excellent level of customer service
- Ability to complete quick and accurate data entry
- Strong communication skills (verbal and written)
- Basic knowledge of Microsoft Excel, Word, and Outlook
- Ability to multi-task and stay extremely organized
Job Duties
- Ensure an excellent experience for guests who call into or visit the Service Center
- Answer and transfer calls on a multi-line phone system
- Perform accurate data entry
- Support project coordination
- Complete various administrative tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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