
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth opportunities
Tuition Reimbursement
Job Description
Western Dental / Brident Dental is a reputable and quality-driven network of dental practices committed to providing exceptional dental care across modern, fully equipped facilities. Established with a strong focus on patient satisfaction and professional competency, the organization prides itself on employing dental professionals who embody excellence and integrity in their work. With an emphasis on creating welcoming environments, Western Dental / Brident Dental aims to offer patient-centered care that enhances oral health and overall wellbeing. The company continues to expand its footprint with brand new, state-of-the-art dental practices designed to support both patient needs and professional development.
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Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- proficiency with multi-line telephone systems
- basic computer literacy
- strong communication skills
- attention to detail
- ability to handle cash transactions
- willingness to learn and follow company policies
Job Qualifications
- Some training or experience in using multi-line phones and computers
- excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- strong organizational skills
- customer service orientation
- familiarity with dental office procedures is a plus
- ability to remain calm and professional under pressure
Job Duties
- Customer service
- acknowledge, smile and greet patients upon arrival/dismissal
- respond to patient questions and or concerns according to company policies
- answering telephones
- scheduling appointments
- maintaining appointment book
- confirming appointments
- follow up on no shows/cancellation of appointments
- register patients on sign in sheet
- chart filling
- cash handling
- checking voicemail on a daily basis
- maintain a clean and friendly waiting area for patients
- perform other duties as requested by the office manager or the PDM
- support strategic local marketing initiatives
- all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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