Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short and long term disability insurance
Life insurance
401K with company match
Parental leave
Paid Time Off
Holiday pay
sick pay
leadership development programs
Career development programs
Access to LinkedIn Learning
Job Description
Educational Media Foundation (EMF) is a prominent nonprofit multi-platform media organization dedicated to its mission of drawing people closer to Christ through diverse media channels. Founded in 1982 in Santa Rosa, California, EMF started with a single radio station and has since expanded to own and operate the nation's two largest Christian music radio networks, K-LOVE and Air1. Today, EMF broadcasts over 1,000 signals across all 50 states, streams audio globally, and manages a variety of media ministries including podcasts, books, films, concerts, and events. With nearly 500 employees across offices in Nashville, Tennessee, Rocklin, California, and numerous field locations... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 1 year of experience in customer service, reception, or other administrative role
- excellent interpersonal skills
- strong verbal and written communication skills
- ability to work independently exercising sound judgment
- strong self-management abilities
- basic knowledge of Microsoft Office applications
- commitment to the culture, mission and values of K-LOVE and Air1
Job Qualifications
- high school diploma or equivalent
- minimum of 1 year of experience in customer service, reception, or other administrative role
- excellent interpersonal skills with the ability to develop sincere business/ministry relationships
- strong verbal and written communication skills
- demonstrated ability to work independently exercising sound judgment while meeting established goals
- strong self-management abilities to accomplish tasks in a timely manner
- basic knowledge of Microsoft Office applications
- project management experience preferred
- commitment to the culture, mission, and values of K-LOVE and Air1
- demonstrated commitment to the social sector with a passion for the mission and values
Job Duties
- greet and welcome all visitors, vendors, and contractors in a professional, courteous manner
- ensure sign-in procedures and security guidelines are followed
- create and issue guest, visitor, contractor, and temporary team member badges in accordance with Ministry guidelines
- coordinate with Security on badge activation
- maintain accurate manual and electronic logs for all badges issued and visitors received
- uphold Ministry policies for visitor management, including issuing badges and maintaining sign-in/out records
- ensure compliance with Purchase Card Industry (PCI) standards and Ministry policies while managing facility access at the front desk
- answer incoming phone calls promptly and professionally, following front desk call procedures
- research and provide information or route calls appropriately
- manage incoming packages and deliveries, including receiving, sorting, notifying recipients, and distributing items
- prepare outgoing shipments as needed
- maintain basic office supplies for the reception area, requesting replenishment as necessary
- coordinate meeting room reservations for front lobby conference spaces, ensuring they are prepared and equipped for guests
- provide basic information to visitors and callers regarding ministry programs, directions, and events using approved scripts
- assist with internal communication distribution by posting approved notices or sharing with distribution lists
- support hospitality for on-site events by greeting attendees, assisting with check-in, and ensuring refreshments or materials are ready
- ensure reception area readiness by conducting walk-throughs to confirm cleanliness, literature displays, and branding meet ministry standards
- perform data entry, maintain organized visitor activity records, and update contact lists
- maintain a neat, organized, and welcoming reception area reflecting ministry values
- provide administrative support for special projects, mailings, and data entry
- occasionally work overtime and off hours for special occasions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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