Receptionist

The Woodlands, TX, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

Medical

Dental

Vision

Life insurance

short-term disability

continuous improvement training

401k with match

Paid vacation

Paid holidays

Employee Discounts

Job Description

Parkway Family Auto is a well-established and locally owned automotive dealership group based in the Houston area, with over 45 years of dedicated service to the community. The company proudly operates three distinct locations: Parkway Chevrolet, Parkway Family Kia, and Parkway Family Mazda, each featuring elite, state-of-the-art service departments designed to provide exceptional automotive experiences for their customers. Parkway's long history and strong presence in the Houston market underscore their commitment to quality, customer satisfaction, and professional integrity. Their dealerships emphasize community values and a family-oriented approach, ensuring every customer feels welcomed and valued throughout their automotive journey.
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Job Requirements

High school diploma or GED
customer service experience of at least 1 year
valid driver's license required

Job Qualifications

High school diploma or GED
customer service experience (1 year)
basic knowledge of phone systems
good communication skills
ability to work in a fast-paced environment
friendly and professional demeanor
strong organizational skills

Job Duties

Operates a multi-line phone system
answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system
minimizes the time callers are on hold and checks back frequently
screens incoming calls as requested by managers
develops knowledge of basic dealership information to respond to general inquiries
notifies IT department of phone system problems
updates and distributes dealership phone directory as needed
performs clerical duties as assigned
takes detailed messages when calls cannot be completed including caller's name, telephone number, time of call, and information requested, delivering to appropriate party in a timely manner

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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