Receptionist

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

flexible scheduling

Job Description

GESMV Community Services Center is a well-established organization dedicated to providing outstanding support and services to its community. The center plays a pivotal role in ensuring visitors, guests, program participants, and employees receive a warm, welcoming environment paired with professional and effective assistance. As a community services center, GESMV is committed to upholding its mission, vision, and values while offering a broad array of programs and services designed to foster community development and well-being. The organization emphasizes a positive culture, proactive communication, and a clean and safe work environment for both its employees and visitors.

The role of t... Show More

Job Requirements

High school diploma or general education degree (GED)
previous customer service experience required
ability to type/data-entry accurately at 40 words per minute
experience in multi-line phone system operation
proficiency in Microsoft Word, Excel, Internet and email
pass a criminal background check and random drug screen
ability to lift up to 50 pounds occasionally
must be able to work cooperatively and represent the agency positively
ability to handle multiple tasks and maintain professionalism
good communication skills

Job Qualifications

High school diploma or general education degree (GED)
previous customer service experience
ability to type/data-entry accurately at 40 words per minute
experience using multi-line switchboard system
proficient in Word, Excel, Internet, email
customer service oriented with a pleasant disposition
ability to perform physical duties as described
ability to maintain the agency's mission, vision and values
ability to follow safety protocols and agency policies

Job Duties

Present a professional appearance and friendly attitude to all visitors and guests in the building
provide exceptional customer service
represent the agency in a positive, responsive manner
greet and direct all visitors, program participants and employees as they arrive in the building
use the visitor/guest sign-in registry and visitor name badge system
create name badges and provide them to all visitors and participants to be worn while on the premises
answer questions and provide information to guests and visitors
work cooperatively with lobby ambassadors to direct visitors and guests to appropriate areas and meetings
contact staff via phone, email, and messaging system to notify them of visitors
maintain an excellent understanding of agency mission, vision and values
keep informed about current programs and services and staff responsible
maintain a clean front desk space free from clutter
assist with monthly building safety drills
facilitate and assist employees using the agency postage meter
sort and distribute mail to employee mailboxes
manage and maintain employee mailboxes
comply with agency policies, procedures and safety standards
verify and create badges for employees, volunteers and others
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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