Receptionist

Tulsa, OK, USA|Onsite, Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $34,857.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Paid holidays

Job Description

The position of Receptionist is a vital role within the organization, serving as the initial point of contact for all visitors, clients, and callers. This position is offered within a public health department setting, reflecting an environment dedicated to community well-being and public service. The company is committed to providing exceptional customer service, ensuring that every visitor's experience is positive, seamless, and welcoming.

Working as a Receptionist in this environment requires individuals who are friendly, proactive, and highly organized. The role involves greeting and directing guests in a professional and courteous manner, answering phone calls, and handling general inquiries. The... Show More

Job Requirements

High school diploma or equivalent
One year of direct customer service experience
Ability to work Monday through Friday, 8am to 5pm
Willingness to work extended hours during seasonal events
Ability to maintain confidentiality according to HIPAA regulations
Ability to sit for extended periods
Ability to stand and direct visitors
Ability to travel between regional locations
No licenses required

Job Qualifications

High school diploma or equivalent
One year of direct customer service experience
One year of general clerical duties preferred
Working knowledge of office clerical methods and telephone procedures
Strong communication and interpersonal skills
Basic computer skills
Excellent time management skills
Ability to follow oral and written instructions
Bilingual in Spanish/English preferred

Job Duties

Model excellent customer service behaviors in internal/external interactions
Professionally greet and direct visitors, clients, and guests
Answer phone calls and general questions
Connect clients with external community resources when needed
Maintain a clean, organized, and welcoming front desk area
Manage and schedule meeting rooms for internal and external teams
Perform clerical duties such as signing for packages and assisting with special projects
Work with reception team to identify and implement customer support improvements
Monitor inbound calls to report public concerns
Participate in special projects supporting public health emergency operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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