Receptionist

Norristown, PA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $22.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Job Description

This position is with a reputable hospital committed to providing exceptional healthcare services to its community. The hospital prides itself on maintaining high standards of quality assurance, safety, environmental care, infection control, and accreditation. As a vital healthcare establishment, it offers a supportive and dynamic environment where patient care and administrative accuracy are paramount. The hospital employs a team of dedicated professionals who work collaboratively to ensure a safe, efficient, and compassionate service experience for all patients and visitors.

The role of the receptionist is crucial within this setting, serving as the first point of contact for patients, visitor... Show More

Job Requirements

high school diploma or recognized equivalent (GED)
one-year experience in a customer service position
hospital experience preferred
ability to operate switchboard and paging equipment efficiently
excellent oral and written communication skills
knowledge of hospital policies and regulatory compliance
availability to work scheduled hours, including nights and weekends

Job Qualifications

high school diploma or recognized equivalent (GED)
one-year experience in a customer service position
hospital experience preferred
excellent oral and written communication skills
knowledge of hospital departments and their function
knowledge of hospital policies governing the release of patient and proprietary information

Job Duties

manage incoming telephone calls and route them appropriately
accurately record and distribute messages for hospital staff
organize and distribute mail to designated slots
welcome visitors, assess their needs, and provide appropriate direction
address inquiries in compliance with hospital policies on patient and proprietary information release
perform admissions and pre-screening of patients, ensuring the accuracy of information
prepare and complete patient consent forms, verify health insurance coverage, and scan cards into electronic medical records (EMR)
update patient EMR for step-downs, transfers, and program changes
execute other assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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