Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee assistance program
Job Description
Five Star Senior Living is a distinguished senior living community dedicated to enriching the lives of its residents through compassionate care and exceptional service. Recognized for its commitment to fostering a supportive and vibrant environment, Five Star Senior Living prioritizes the well-being and happiness of seniors by providing a variety of programs, amenities, and personalized attention. As a reputable organization in the senior living sector, they emphasize nurturing not only the residents but also their team members, promoting a culture centered around growth, vitality, and mutual respect. At Five Star Senior Living, the workplace is characterized by energy and a... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass state and company criminal background/drug screens
- Demonstrates effective time management skills
- High school diploma or equivalent required
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent required
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- Provide information and recommendations about local attractions, services, and amenities
- Answer and direct incoming calls promptly and professionally, taking messages as necessary
- Manage front desk operations, ensuring the area is neat, organized, and welcoming
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- Handle inquiries and provide accurate information about the community, including services, events, and policies
- Assist with the coordination and communication of resident activities and events
- Support residents with minor administrative tasks such as scheduling appointments and making copies
- Manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- Maintain inventory of office and concierge supplies, placing orders as needed
- Assist with the preparation and distribution of resident newsletters and notices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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