Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
perks
seasonal employment

Job Description

The Seattle Mariners are a professional Major League Baseball team based in Seattle, Washington. Operating within the dynamic sports and entertainment industry, the Mariners are renowned for delivering captivating baseball experiences to fans and guests attending games and events at their ballpark. As an organization committed to excellence, the Mariners focus on creating memorable moments while emphasizing community engagement, fan satisfaction, and a strong brand presence. With a history steeped in passion for baseball, the Mariners employ various team members who contribute to a seamless and welcoming environment for all visitors. This includes seasonal event staff who play vital roles... Show More

Job Requirements

  • High school diploma or GED equivalent
  • A minimum of one year of administrative or clerical experience in an office setting is preferred
  • Ability to understand and utilize technology, including but not limited to radios, communicator devices, laptops, printers, and ticket scanners
  • Microsoft Office experience preferred
  • Must possess exceptional guest service skills, with a friendly attitude and demeanor
  • Must be self-motivated with a high degree of integrity and represent the organization both positively and professionally
  • Must possess excellent verbal and written communication skills
  • Demonstrated critical thinking ability with strong problem-solving and analytical skills
  • Must have the ability to work independently while managing multiple priorities
  • Must possess the ability to multi-task in a fast-paced environment
  • Proficiency with Microsoft Word, Excel, and Outlook required
  • Must be flexible in working various hours, including evenings, weekends, and holidays
  • Show respect and sensitivity for a diverse employee and guest base
  • Maintain a well-groomed appearance and follow uniform guidelines
  • Record all time worked promptly and accurately and follow meal and rest period expectations
  • Follow all safety guidelines to support your safety and the safety of others

Job Qualifications

  • High school diploma or GED equivalent
  • A minimum of one year of administrative or clerical experience in an office setting is preferred
  • Ability to understand and utilize technology, including but not limited to radios, communicator devices, laptops, printers, and ticket scanners
  • Microsoft Office experience preferred
  • Must possess exceptional guest service skills, with a friendly attitude and demeanor
  • Demonstrates through their actions and interactions with others a strong commitment to the Mariners purpose, mission, and values
  • Must be self-motivated with a high degree of integrity and represent the organization both positively and professionally
  • Must possess excellent verbal and written communication skills
  • Demonstrated critical thinking ability with strong problem-solving and analytical skills
  • Must have the ability to work independently while managing multiple priorities
  • Must possess the ability to multi-task in a fast-paced environment
  • Proficiency with Microsoft Word, Excel, and Outlook required
  • Must be flexible in working various hours, including evenings, weekends, and holidays
  • Show respect and sensitivity for a diverse employee and guest base
  • Maintain a well-groomed appearance and follow uniform guidelines
  • Record all time worked promptly and accurately and follow meal and rest period expectations
  • Follow all safety guidelines to support your safety and the safety of others

Job Duties

  • Greet and direct guests with a positive, friendly attitude and demeanor
  • Maintain an awareness of baseball and non-baseball event information
  • Answer phones and assist callers in a prompt and efficient manner
  • Answer or escalate FanCare emails and Satisfi inquiries to resolve guests questions or concerns in a timely manner
  • Participate in our guest comment response program and enter their information into our designated program
  • Assist in coordinating and maintaining our Lost and Found program
  • Assist with mail room duties, including sorting inbound mail and processing outbound mail, as needed
  • Participate in Front Office Deliveries when applicable
  • Perform a variety of administrative tasks and special projects as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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