Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k Retirement Plan
paid volunteer time
Job Description
Park Place Dental Group and Orthodontics is a leading dental care provider dedicated to delivering excellent patient care through a team of seasoned professionals. As part of PDS Health, an organization that values diversity, inclusion, and the creation of healthier, happier team members, Park Place Dental Group offers employees an enriching work environment focused on both personal and professional growth. Known for its patient-centered approach and commitment to operational excellence, this group is an ideal workplace for those eager to build a rewarding career in dental healthcare services. The company culture is deeply rooted in respect, integrity, and a drive... Show More
Job Requirements
- High school diploma or GED
- Prior experience or education in dental or healthcare environment preferred
- Strong interpersonal and communication skills
- Proficient with office technology and patient management systems
- Ability to handle confidential information with discretion
- Organized and detail-oriented
- Capable of multitasking and managing time effectively
- Reliable and self-motivated
- Commitment to professional appearance and demeanor
- Compliance with company policies and healthcare regulations
Job Qualifications
- High school diploma or general education degree (GED)
- Prior course work or on-the-job training in dentistry insurance or business preferred
- Knowledge of office practices technology applications and patient insurances
- Energetic self-starter with a results-oriented mindset
- Flexible empathetic and ethical patient advocate
- Detail-oriented and organized with comprehensive operational knowledge
- Understand financial metrics and market drivers
- Effective listener and influencer
- Ability to work independently and as part of a team
- Excellent interpersonal oral and written communication skills
- Ability to maintain confidentiality of patient records
- Comfortable working in a fast-paced environment
Job Duties
- Modeling company culture values standards and best operational practices based on the We Believe Behavioral Framework
- Support the Perfect Patient Experience process by helping patients feel comfortable and connected during visits
- Schedule appointments ensuring a smooth and productive day for healthcare providers
- Interact and communicate professionally with patients and guests in the reception area
- Answer telephones promptly and handle all calls efficiently and thoroughly
- Complete daily tasks according to the front office checklist
- Post payments to patient accounts following company policies
- Act as subject matter expert for practice management systems related to patient registration and account accuracy
- Efficiently manage patient check-in including consents and prompt notification to back-office staff
- Confirm patient appointments at least two days in advance according to office confirmation policies
- Return and resolve all patient messages from the Contact Center in a timely manner
- Actively participate in daily morning huddles, team meetings and other required gatherings
- Maintain thorough understanding of business imperatives and the role's impact on key metrics
- Demonstrate stewardship of the PDS Brand by making decisions consistent with brand framework
- Support clinician efforts in patient education about the Mouth-Body Connection
- Maintain a professional appearance and demeanor while addressing others respectfully
- Ensure compliance with company policies and regulatory bodies
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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