Receptionist

Thousand Oaks, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer

Job Description

First Street Dental Group and Orthodontics is a reputable and growing dental practice dedicated to providing exceptional oral healthcare services to patients of all ages. Known for its patient-centered approach and commitment to excellence, the group offers comprehensive dental and orthodontic care with a focus on creating lasting patient relationships. This establishment prides itself on fostering a welcoming and professional environment where patients feel comfortable, valued, and confident in the care they receive. The company culture emphasizes teamwork, continuous learning, and adherence to high standards of practice and ethics, making it a supportive place for employees to thrive and grow... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Ability to work efficiently in a high-paced environment
Excellent communication skills
Strong organizational skills
Ability to maintain confidentiality of patient information

Job Qualifications

High school diploma or general education degree (GED)
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter who sets realistic goals and meets commitments
Flexible and empathetic patient advocate
Data-driven decision-maker with detailed organizational skills
Financial acumen to understand profit drivers and local market
Effective influencer and active listener
Self-motivated, reliable, and able to work independently or as part of a team
Excellent interpersonal, oral, and written communication skills
Ability to handle confidential patient records
Organized and detail-oriented
Able to work in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience (PPE) by facilitating patient check-in and comfort
Schedule appointments to ensure a smooth and productive day for healthcare providers
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones promptly and handle calls efficiently
Complete all front office checklist tasks daily
Post payments to patient accounts according to company policies
Act as subject matter expert in practice management system for patient registration, e-check in, and account accuracy
Efficiently manage patient check-in and notify back office team with pertinent patient information
Confirm appointments at least two days in advance according to office policies
Return and resolve patient messages from the Contact Center in a timely manner
Participate actively in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and impact on metrics
Demonstrate stewardship of the PDS Brand
Support clinicians in patient education about the Mouth-Body Connection
Maintain professional appearance and demeanor
Ensure compliance with company policies and regulatory requirements
Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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