Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee assistance program
Employee Discounts

Job Description

Five Star Senior Living is a renowned provider of senior living communities committed to enriching the lives of older adults. With a mission centered on inspiring and enhancing the journey of life, Five Star Senior Living has established itself as a leader in offering compassionate, personalized care and a supportive environment for its residents. The company emphasizes vitality, energy, and a caring culture, which is reflected in the high quality of life it delivers to those they serve. Their approach integrates professional growth opportunities for team members, fostering a workplace that values the personal and professional advancement of its employees.... Show More

Job Requirements

  • Must be at least 18 years of age
  • must pass state and company criminal background/drug screens
  • demonstrates effective time management skills
  • high school diploma or equivalent required
  • previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • strong interpersonal and communication skills, with a friendly and professional demeanor
  • excellent organizational and multitasking abilities
  • proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent required
  • previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • strong interpersonal and communication skills, with a friendly and professional demeanor
  • excellent organizational and multitasking abilities
  • proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
  • coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
  • provide information and recommendations about local attractions, services, and amenities
  • answer and direct incoming calls promptly and professionally, taking messages as necessary
  • manage front desk operations, ensuring the area is neat, organized, and welcoming
  • maintain and update resident and visitor logs, ensuring accurate and up-to-date records
  • handle inquiries and provide accurate information about the community, including services, events, and policies
  • assist with the coordination and communication of resident activities and events
  • support residents with minor administrative tasks such as scheduling appointments and making copies
  • manage incoming and outgoing mail and packages, ensuring timely distribution to residents
  • maintain inventory of office and concierge supplies, placing orders as needed
  • assist with the preparation and distribution of resident newsletters and notices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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