Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $26.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
employee wellness program
Flexible Schedule

Job Description

Southern Colorado Clinic is a well-established medical facility committed to providing high-quality healthcare services to the community. Operating as a full-service medical clinic, it offers a comprehensive range of medical treatments and consultations designed to meet the diverse needs of its patients. With a strong emphasis on patient care, the clinic integrates advanced medical practices alongside compassionate service, ensuring that all patients receive premier service in a comfortable and welcoming environment. The clinic also adheres strictly to all regulatory standards, including HIPAA, to protect patients' privacy and maintain confidentiality throughout all interactions.

The role of Receptionist at Southern Color... Show More

Job Requirements

  • High school diploma
  • knowledge of medical terminology
  • ability to multitask
  • strong ethical code of conduct
  • ability to maintain sensitive confidential information
  • proficiency with computers and EMR software
  • autonomous, positive mindset and team player
  • ability to remain motivated with a positive attitude
  • disciplined, organized, and detail oriented
  • willingness to learn and adapt
  • ability to work with all levels of management and staff in a professional capacity

Job Qualifications

  • High school diploma
  • knowledge of medical terminology
  • ability to multitask
  • strong ethical code of conduct
  • ability to maintain sensitive confidential information
  • proficiency with computers and EMR software
  • autonomous, positive mindset and team player
  • ability to remain motivated with a positive attitude
  • disciplined, organized, and detail oriented
  • willingness to learn and adapt
  • ability to work with all levels of management and staff in a professional capacity

Job Duties

  • Welcomes and greets all patients and visitors in a warm and welcoming manner
  • answers phone calls while maintaining a polite, professional phone manner using proper phone etiquette
  • screens phone calls, submitting a patient case or forwarding urgent calls as needed
  • maintains paper and electronic Protected Health Information (PHI) in compliance with HIPAA regulations
  • registers new patients, updates existing patient demographics, and obtains updated identification and insurance information
  • collects patient payments, copays, and balances, recording payment according to Clinic policy and provides the patient with receipt
  • maintains Physician appointment schedules in accordance with Clinic scheduling policies
  • reviews future scheduled appointments for insurance eligibility flags, follows up with patients/insurance companies if necessary
  • confirms and/or reschedules appointments as necessary
  • facilitates patient flow by notifying the medical staff of patient arrival, informing patients of potential delays, and communicating with patients and staff in a professional manner
  • follows up on reception buckets between patients
  • escorts patients to the Radiology department when requested
  • performs other clerical duties such as data entry, faxing, filing, photocopying, and transcription
  • must be available to work evening and weekend hours
  • maintains work area and lobby in a clean, sanitized, and organized manner
  • follows all Infection Prevention policies and procedures
  • attends annual required company programs and trainings
  • attends all regular required department and company meetings
  • maintains strictest confidentiality
  • performs all other tasks and projects assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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