Receptionist

West Covina, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer

Job Description

Dentists of San Dimas is a reputable dental practice committed to delivering exceptional oral health care and patient experiences in the San Dimas community. Known for a welcoming environment and a dedicated team of experienced dental professionals, the practice focuses on creating lasting relationships with patients through personalized care and advanced dental treatments. This establishment is committed to fostering professional growth for its team members while upholding the highest standards of dental care and patient satisfaction. Dentists of San Dimas value community engagement, patient education, and maintaining a supportive and inclusive workplace culture.

The role of Receptionist at De... Show More

Job Requirements

High school diploma or equivalent
Prior experience in a dental or healthcare office preferred
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Proficiency with computer systems and practice management software
Ability to maintain confidentiality and handle sensitive patient information
Reliable and punctual
Ability to work independently and as part of a team
Willingness to support company culture and participate in team meetings
Compliance with company and regulatory policies

Job Qualifications

High school diploma or general education degree (GED)
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter who sets realistic goals and meets commitments
Flexible, empathetic, and ethical patient advocate
Detail-oriented, organized, and computer proficient with comprehensive operational process knowledge
Financially savvy with understanding of profit drivers and local market competition
Strong interpersonal, oral, and written communication skills
Ability to handle confidential patient records with discretion
Reliable and self-motivated individual capable of working independently and collaboratively
Ability to manage tasks and time effectively without compromising quality

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and ensuring their comfort during visits
Schedule appointments that ensure each healthcare provider has a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones promptly and handle calls efficiently and thoroughly
Complete all tasks on the front office checklist daily
Post payments to patient accounts according to company policies
Serve as a subject matter expert in the practice management system for patient registration, e-check in, and account accuracy
Efficiently check in patients, obtain necessary consents, and notify the back office of patient arrivals
Confirm all patient appointments in compliance with office confirmation policies at least 2 days prior
Ensure timely return and resolution of patient messages received from the Contact Center
Participate actively in daily morning huddles, team meetings, and any additional required meetings
Understand business imperatives and the role's impact on metrics
Demonstrate stewardship of the PDS Brand consistent with the brand framework
Support clinicians on patient education about the Mouth-Body Connection
Maintain a professional appearance and demeanor aligned with company policies
Ensure compliance with company policies and regulatory bodies
Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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