Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule

Job Description

GESMV Community Services Center is a dedicated agency focused on providing exceptional community support through a variety of programs and services. The center prides itself on creating a welcoming and supportive environment for all visitors, guests, and employees. Operating as a key resource hub within the community, GESMV values professionalism, responsiveness, and a commitment to its mission, vision, and values. The agency fosters a culture of collaboration and respect, ensuring that every interaction reflects its dedication to service excellence. The community services center offers a broad range of programs designed to meet diverse needs, requiring its staff to be well-informed... Show More

Job Requirements

  • high school diploma or general education degree (GED)
  • previous customer service experience required
  • ability to type/data-entry accurately at 40 wpm
  • experience using multi-line switchboard system
  • proficiency in Word, Excel, Internet, E-mail
  • customer service oriented with a pleasant disposition
  • must maintain the ability to pass a criminal background check and random drug screen

Job Qualifications

  • high school diploma or general education degree (GED)
  • previous customer service experience
  • ability to type/data-entry accurately at 40 wpm
  • experience using multi-line switchboard system
  • proficiency in Word, Excel, Internet, E-mail
  • customer service oriented with a pleasant disposition
  • ability to comply with background check and drug screen

Job Duties

  • present a professional appearance and friendly attitude to all visitors and guests in the building
  • provide exceptional customer service
  • represent the agency in a positive, responsive manner
  • greet and direct all visitors, program participants and employees as they arrive in the building
  • use the visitor/guest sign-in registry and visitor name badge system
  • create name badges and provide them to all visitors and participants to be worn while they are on the premises
  • answer questions and provide information to guests and visitors as requested
  • work cooperatively with lobby ambassadors to direct visitors and guests to the appropriate areas of the building and to meetings with requested employees
  • contact staff via phone, email, and online messaging system to notify them of visitors in the lobby
  • maintain an excellent understanding of the agency's mission, vision and values
  • keep informed about all current programs and services, as well as the staff members responsible for each
  • maintain clean front desk space, free from clutter and unnecessary items
  • assist with monthly building safety drills in partnership with safety department and site safety coordinators
  • facilitate and assist employees in using the agency postage meter
  • sort and distribute mail to employee mailboxes
  • manage and maintain employee mailboxes
  • comply with all agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards
  • verify and create badges for employees, volunteers and others as needed
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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