Receptionist

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $35.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Paid Time Off

401k plan

Commuter Benefits

Wellness Program

Discount Program

Staff meal

Uniform and dry cleaning

Job Description

Maxime's is an exclusive private members' club located on Madison Avenue in New York City, founded by the renowned entrepreneur and club owner Robin Birley. Known for owning prestigious private members' clubs in London such as 5 Hertford Street and Oswald's, Robin Birley brings his unique vision and tradition of excellence to Maxime's. Situated on the historical site of the former Westbury Hotel, Maxime's continues the legacy of providing outstanding experiences shaped by comfort, discretion, and exceptional hospitality standards to its members and guests. As a luxurious and inviting establishment, Maxime's offers an atmosphere reminiscent of a private home where... Show More

Job Requirements

Restaurant reception experience required
Strong communication skills
Ability to learn restaurant POS and reservation systems
Ability to work nights, weekends and holidays
TIPS and NYC DOH certifications preferred
Ability to maintain a clean and safe environment
Ability to work independently and in a team
Flexibility to handle multiple tasks
Ability to handle difficult situations calmly
Willingness to work varied schedules

Job Qualifications

Must have restaurant reception experience
Has a passion for exceptional hospitality in food and beverage
Demonstrates strong communication and interpersonal skills, both verbal and written, with the ability to effectively collaborate with cross-functional teams
Demonstrated knowledge of general directions, travel times and access points to various forms of transportation
Operates at a high level of integrity, accuracy, and attention to detail
TIPS Certification preferred
NYC DOH certification preferred
Familiarity with restaurant POS and reservations systems is preferred
Ability to learn and adapt to new systems such as Tevalis and SevenRooms required
Knowledge of phone systems and proper phone etiquette, or ability to learn
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Willingness to maintain a clean, healthy, and safe working environment
Ability to coordinate multiple activities with attention to detail
Ability to work independently, with minimal supervision
Ability to speak multiple languages is always welcomed
Ability to handle difficult situations calmly and professionally
Able to work well in a team environment

Job Duties

Ensuring the smooth and efficient running of the reception area at all times whilst on shift and making sure that the guests are properly guided or checked in for multiple dining rooms and bars
Ensuring all members are welcomed to the club using the appropriate name or title
To ensure all club rules set out in the member handbook are adhered to by our members and their guests
To ensure the dress code is adhered to at all times and advising members and their guests accordingly
To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management or trades people are verified and logged before entry
Monitoring all bookings, guest lists, function sheets etc. for accuracy before the start of each service
Directing people to the relevant areas on arrival at the club and uniting members with their guests
Overseeing all general enquiries, emails and messages and ensuring they are dealt with appropriately
To carry out a head count of all members and guests at 2am on Thursday, Friday and Saturday
Ensuring the reception team deal with any lost property queries, liaising with the member or guest when necessary
Ensuring the cloakroom is fully equipped and organized
Enforcing the staff grooming policy for reception, ensuring uniforms are in perfect condition, ordering and arranging repairs, cleaning etc. when needed
To attend any management meetings when necessary
Answering the telephone, dealing with all enquiries and bookings as necessary
Respond to and deal with emails from various teams within Maxime's
To ensure the Reception Area is kept clean and tidy at all times
To ensure the heating, lighting and music are at the correct levels to preserve the correct ambience in reception
Monitoring the weather and open or close canopies as required
All alarms in the reception area are to be monitored and dealt with as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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