Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
competitive pay
Flexible Schedule
Employee Discounts
Paid training
Opportunities for advancement
Supportive team environment
health insurance options
Job Description
Great Clips is a leading hair salon franchise known for offering high-quality and affordable haircare services to millions of customers across the United States and Canada. With a focus on convenience, professionalism, and customer satisfaction, Great Clips provides a welcoming environment where clients can walk in or use online check-in options to receive efficient and personalized services. The company prides itself on its team-oriented approach, ensuring that every customer interaction—from arrival to departure—is pleasant and meets the highest standards of excellence. As part of the Great Clips brand, salon teams enjoy working in a dynamic environment that prioritizes collaboration, ongoing... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or receptionist experience preferred
- Strong communication skills
- Ability to multitask and manage customer flow
- Basic computer skills
- Friendly and positive attitude
- Availability to work flexible shifts including peak hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or receptionist role preferred
- Strong communication and interpersonal skills
- Basic computer literacy
- Ability to multitask in a fast-paced environment
- Knowledge of retail sales is a plus
- Friendly and approachable demeanor
- Ability to work flexible hours including evenings and weekends
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes including Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- Provide general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone calls
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to work a flexible schedule including peak times
- Dedicate to great customer service
- Work efficiently in a fast-paced environment
- Resolve customer issues effectively and efficiently
Job Location
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