Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
South University is a well-established institution dedicated to delivering quality education and fostering an inclusive and supportive environment for students, employees, and the community. South University emphasizes a philosophy centered around providing exceptional services to clients, supporting the development and growth of its employees, and maintaining an environment that encourages innovation, positive thinking, and expansion. As an Equal Opportunity Employer, South University values diversity and inclusion, welcoming a variety of ideas, cultures, and perspectives to enhance employee, student, and graduate success. With multiple campus locations, the university offers a dynamic and collaborative workplace where team members contribute to fulfilling its... Show More
Job Requirements
- Bachelor's degree preferred
- Experience with a multiple-line busy switchboard
- Strong customer service and organizational skills
- Basic computer literacy
- Ability to type at least 30 words per minute
- Ability to communicate professionally in person, by telephone, and electronic means
- Ability to lift up to 10 pounds occasionally
- Ability to work in a busy office environment
- Commitment to embody South University's philosophy
- Willingness to support diversity and inclusion initiatives
Job Qualifications
- Bachelor's degree preferred
- Experience with a multiple-line busy switchboard
- Strong customer service and organizational skills
- Basic computer literacy
- Ability to type a minimum of 30 words per minute
- Effective communication skills
- Ability to work professionally with diverse populations
- Ability to manage multiple tasks efficiently
- Detail-oriented with good time management
Job Duties
- Answer incoming calls and route them promptly and accurately to appropriate staff or voicemail
- Greet visitors in a friendly, welcoming and professional manner
- Ensure visitors sign in, receive parking authorization and name tags, and are escorted to staff
- Support enrollment processes including ordering and verifying student transcripts and conducting verifications
- Assist in planning and executing special admission events
- Maintain appointment calendars for admissions, financial aid, and academic counseling
- Confirm and reschedule appointments as required
- Inventory and maintain marketing materials and promotional items
- Perform data entry, scanning, email processing requests and follow-up
- Assist with direct mail and bulk mail projects
- Perform other related duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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