Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Tuition Reimbursement
Professional training

Job Description

DentalWorks is a reputable and fast-growing dental care provider dedicated to offering high-quality dental services through its network of modern, state-of-the-art practices. Known for creating a warm, welcoming, and patient-focused environment, DentalWorks practices are equipped with the latest dental technology and staffed by experienced dental professionals committed to providing exceptional care. As a part of a larger community of dental experts, DentalWorks combines professionalism with a family-like atmosphere to ensure both patient satisfaction and employee well-being. The company is recognized for fostering a culture of continuous learning, career advancement, and employee support.

Joining DentalWorks as a receptionist offers a uniqu... Show More

Job Requirements

  • High school diploma or equivalent
  • Some prior experience in a receptionist or customer service role preferred
  • Basic training or experience in using multi-line phones and computers
  • Strong communication skills
  • Ability to work full-time
  • Customer service oriented attitude
  • Ability to maintain confidentiality and professionalism at all times

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in receptionist or customer service role preferred
  • Basic computer skills including use of multi-line phone systems
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Friendly and professional demeanor
  • Ability to follow company policies and procedures

Job Duties

  • Customer service - acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and/or concerns according to company policies
  • Answering telephones
  • Scheduling appointments
  • Maintaining appointment book
  • Confirming appointments
  • Follow up on no shows/cancellation of appointments
  • Register patients on sign in sheet
  • Chart filling
  • Cash handling
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
  • Perform and undertake other duties as requested by Office Manager or PDM
  • Support strategic local marketing initiatives to drive brand awareness and new patient growth
  • All other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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