Receptionist

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Type:

Hourly

Rate:

Exact $22.00

Work Schedule

Weekend Shifts

Benefits

competitive pay

perks

seasonal employment

flexible scheduling

Paid training

Job Description

The Seattle Mariners, a professional Major League Baseball team based in Seattle, Washington, are renowned not only for their competitive spirit on the field but also for creating exceptional experiences for fans and guests at their home ballpark. As a key player in the sports entertainment industry, the Mariners prioritize guest satisfaction and foster a welcoming environment that celebrates baseball, community, and inclusivity. Embodying a commitment to excellence, the Mariners are dedicated to delivering top-notch service, combining a passion for baseball with a customer-centric approach to every guest interaction at the Ballpark Operations department.

The role of Receptionist in... Show More

Job Requirements

High school diploma or GED equivalent
a minimum of one year of administrative or clerical experience in an office setting is preferred
proficiency with Microsoft Word, Excel, and Outlook required
must possess exceptional guest service skills
excellent verbal and written communication skills
ability to understand and utilize technology including radios, communicators devices, laptops, printers, and ticket scanners
must be self-motivated with a high degree of integrity and professionalism
must have the ability to work independently while managing multiple priorities
must be flexible in working various hours including evenings, weekends, and holidays
must be able to lift up to 50lbs
must be able to walk up and down steep stairs and maintain balance while assisting guests
must maintain a well-groomed appearance and follow uniform guidelines
must show respect and sensitivity for a diverse employee and guest base
must follow all safety guidelines to support own safety and the safety of others

Job Qualifications

High school diploma or GED equivalent
a minimum of one year of administrative or clerical experience in an office setting is preferred
ability to understand and utilize technology, including but not limited to radios, communicators devices, laptops, printers, and ticket scanners
proficiency with Microsoft Word, Excel, and Outlook
must possess exceptional guest service skills with a friendly attitude and demeanor
excellent verbal and written communication skills
demonstrated critical thinking ability with strong problem-solving and analytical skills
ability to work independently while managing multiple priorities
must be flexible in working various hours, including evenings, weekends, and holidays

Job Duties

Greet and direct guests with a positive, friendly attitude and demeanor
maintain an awareness of baseball and non-baseball event information
answer phones and assist callers in a prompt and efficient manner
answer or escalate FanCare emails and Satisfi inquiries to resolve guests questions or concerns in a timely manner
participate in our guest comment response program and enter their information into our designated program
assist in coordinating and maintaining our Lost and Found program
assist with mail room duties, including sorting inbound mail and processing outbound mail, as needed
participate in Front Office Deliveries when applicable
perform a variety of administrative tasks and special projects as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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