Receptionist

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Job Description

The GESMV Community Services Center is a pivotal agency dedicated to providing exceptional community support services. It operates as a vital resource hub for various community members, including visitors, program participants, and employees. Known for its commitment to excellence, the center fosters an environment where everyone is welcomed with respect, professionalism, and care. The GESMV Community Services Center prides itself on maintaining a seamless operational flow, ensuring that all visitors feel valued and supported from the moment they enter the building. As a community-focused organization, it upholds a mission centered on enhancing the lives of the people it serves through... Show More

Job Requirements

High school diploma or general education degree (GED)
Previous customer service experience required
Ability to type/data-entry accurately at 40 wpm
Experience using multi-line switchboard system
Proficient in Word, Excel, Internet, and Email
Customer service oriented with a pleasant disposition
Must maintain ability to pass a criminal background check and random drug screen

Job Qualifications

High school diploma or general education degree (GED)
Previous customer service experience
Ability to type/data-entry accurately at 40 wpm
Experience using multi-line switchboard system
Proficiency in Word, Excel, Internet, and Email
Customer service oriented with a pleasant disposition
Ability to pass a criminal background check and random drug screen

Job Duties

Present a professional appearance and friendly attitude to all visitors and guests in the building
Provide exceptional customer service
Represent the agency in a positive, responsive manner
Greet and direct all visitors, program participants and employees as they arrive in the building
Use the visitor/guest sign-in registry and visitor name badge system
Create name badges and provide them to all visitors and participants to be worn while they are on the premises
Answer questions and provide information to guests and visitors as requested
Work cooperatively with lobby ambassadors to direct visitors and guests to the appropriate areas of the building and to meetings with requested employees
Contact staff via phone, email, and online messaging system to notify them of visitors in the lobby
Maintain an excellent understanding of the agency’s mission, vision and values
Keep informed about all current programs and services, as well as the staff members responsible for each
Maintain clean front desk space, free from clutter and unnecessary items
Assist with monthly building safety drills in partnership with safety department and site safety coordinators
Facilitate and assist employees in using the agency postage meter
Sort and distribute mail to employee mailboxes
Manage and maintain employee mailboxes
Comply with all agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards
Verify and create badges for employees, volunteers and others as needed
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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