Receptionist

Glendale, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $19.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee assistance program

Life insurance

Professional development opportunities

Job Description

Villa Gardens Retirement Community is a nonprofit Life Plan Community dedicated to providing a welcoming, family-like environment for its residents. This community focuses on fostering a caring atmosphere where residents, families, staff, and visitors all feel valued and supported. As part of Front Porch, a network known for high standards and compassionate care in retirement living, Villa Gardens offers an ideal setting for professionals who want to make a meaningful impact while enjoying a cooperative and supportive workplace.

This position as a Receptionist at Villa Gardens combines essential customer service with administrative responsibilities, making it a vital role in ma... Show More

Job Requirements

High school diploma or GED
Ability to operate multi-line telephone console
Experience in customer service
Strong communication skills
Ability to manage multiple tasks efficiently
Willingness to comply with safety and procedural training
Successful completion of pre-employment physical, physical abilities test, drug screen and criminal background clearance

Job Qualifications

High school diploma or GED
Proven customer service skills
Experience operating multi-line telephone systems
Strong communication and interpersonal skills
Basic clerical and computer proficiency
Ability to follow safety protocols and emergency procedures
Attention to detail and accuracy in message taking and data entry

Job Duties

Provides quality customer service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
Directs caller to destination and records name, time of call, nature of business, and person called upon
Takes messages accurately including correct spelling of names and phone number
Operates multi-line telephone console to receive incoming messages
Greets incoming visitors, screens visitors in lobby if unfamiliar
Uses multi-line telephones, telephone head set, calculator, fax machine, postal machine and copy machine proficiently
May cash checks, sell stamps, bill residents for meal charges by entering data on computer system
May sell meal tickets to employees and issue visitors pass when required
May make guest room reservations
Monitors fire alarms, calls emergency services if applicable and directs emergency personnel
Keeps track of keys to residents, employees and vendors
Performs variety of clerical duties, including projects for Executive Director, Marketing, Accounting and Activity Departments
Performs all duties in a safe and efficient manner and reports any safety hazards or accidents
Attends all mandatory in-service meetings and complies with all department and facility policies and procedures
Follows safe work habits to prevent injuries to self, residents, visitors or employees

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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