Receptionist

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

long-term disability insurance

401(k) Plan

Paid Time Off

Paid holidays

Community outreach opportunities

Training

Company goal trip

Job Description

Parnall Law Firm, located in Albuquerque, New Mexico, is recognized as the largest Personal Injury law firm in the state. With a longstanding reputation for providing compassionate and effective legal representation, the firm is deeply committed to client service and upholding the highest standards of professionalism. Parnall Law has earned its place among Albuquerque's best places to work year after year, attributed to its exceptional company culture, dedication to mission and values, and supportive work environment. The firm focuses on making a positive difference not only in the lives of its clients but also within the local community through various... Show More

Job Requirements

High school diploma or equivalent
office or customer service experience preferred
ability to work on-site
ability to pass a background check
friendly, positive demeanor

Job Qualifications

High school diploma or equivalent
office or customer service experience preferred
friendly, positive demeanor
good communication skills
ability to multitask effectively
basic computer proficiency

Job Duties

Attendance at firm huddle every Monday at 8:00 am
attendance at mini huddles with Lead Tuesday through Friday at 8:00 am
transfer phones to/from Answering Service at 8 AM / 5 PM
answer phones by the second ring and direct caller to the person who can help them or if unavailable help them
greet people at the door and offer them beverages/try to make them comfortable
prepare Daily Intake paperwork
scan, name and upload all mail, hand-deliveries, or faxes to SmartAdvocate daily
direct calls to the right person with as much efficiency and diplomacy as possible
weed out unwanted callers
provide prompt and courteous service for every caller and visitor
become familiar with clients and callers to help document the case and handle client issues that arise, whether the CM or paralegal can help or not at that moment
posting all messages in SmartAdvocate promptly and accurately
helping the Case Managers/Paralegals with data entry and other office tasks when not receiving calls or visitors
uploading client photos to their case file
housekeeping
make sure water, coffee and other beverages are available for all meetings
clean/organize the reception area, copy room and conference rooms
correspondence
assist Marketing or case workers with any mailings, when requested
calendar
make general appointments at attorneys' request (i.e. meetings, CLEs, Rotary, events, etc)
data entry
post case and provider information into SmartAdvocate
miscellaneous
help out any team members when requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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