Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Training and Development
performance-based incentives

Job Description

Live Urgent Care is a dedicated healthcare provider specializing in urgent care services that prioritize patient well-being and timely medical attention. Our facility is designed to offer a professional, efficient, and caring environment where individuals receive expedited medical services without compromising on quality. Known for our commitment to exceptional patient care, Live Urgent Care combines advanced medical technology with a compassionate approach, ensuring that each patient’s experience is both seamless and supportive. We operate in a fast-paced medical setting that requires a highly organized and customer-focused team to maintain smooth operations and uphold our high standards of service.

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Job Requirements

  • High school diploma required
  • proven experience in a medical office setting, either as a medical receptionist or in an administrative role
  • excellent verbal and written communication skills
  • strong knowledge of insurance aspects such as copay, coinsurance, deductible
  • proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus
  • strong organizational and multitasking abilities
  • ability to work in a fast-paced environment and handle high patient volumes

Job Qualifications

  • Proven experience in a medical office setting
  • excellent verbal and written communication skills
  • strong knowledge of insurance aspects such as copay, coinsurance, deductible
  • proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus
  • strong organizational and multitasking abilities
  • ability to work in a fast-paced environment and handle high patient volumes
  • understanding of medical terminology and EMR systems
  • strong communication and interpersonal skills
  • excellent attention to detail
  • ability to work independently or as part of a team
  • proficient with common PC applications, including internet, email, and Microsoft Office
  • excellent customer service skills
  • ability to multitask, prioritize, and manage time effectively
  • exceptional verbal and written communication skills

Job Duties

  • Greet patients warmly and assist with check-in/check-out processes
  • answer phone calls and direct inquiries to the appropriate departments
  • register patients, verify insurance, and collect payments
  • maintain patient records with accuracy and confidentiality
  • schedule appointments and manage the office calendar
  • assist medical staff with various administrative tasks as needed
  • ensure the office environment remains clean, organized, and welcoming
  • handle patient concerns with empathy and professionalism
  • collaborate with team members to ensure excellent patient care and operational efficiency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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