Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Referral bonuses

Job Description

Serenity Healthcare is a forward-thinking provider in the mental health sector dedicated to redefining mental wellness through innovative technology and evidence-based care. Founded with the mission to help patients regain control of their lives, Serenity Healthcare specializes in offering transformative treatments for individuals who have not found success with traditional methods. This commitment to patient-centered care not only positions Serenity as a leader in the mental health community but also as a workplace that values purpose and meaningful impact in the lives of its patients and staff alike.

Serenity Healthcare operates with a focus on delivering cutting-edge therapies that prior... Show More

Job Requirements

  • High school diploma or GED
  • 1+ year of customer-facing experience
  • Ability to multitask and stay calm under pressure
  • Comfort using email, calendars, and scheduling systems
  • Willingness to learn healthcare protocols and privacy practices
  • Strong communication skills
  • People-first attitude

Job Qualifications

  • High school diploma or GED
  • 1+ year of customer-facing experience in retail, hospitality, or related fields
  • Strong communication skills
  • Ability to multitask and stay calm under pressure
  • Comfort using email, calendars, and scheduling systems
  • Willingness to learn healthcare protocols and privacy practices
  • People-first attitude

Job Duties

  • Greet every patient with warmth and professionalism
  • Manage check-in/check-out, verify info, and assist with forms
  • Answer phones and emails with clarity, kindness, and accuracy
  • Schedule and confirm appointments
  • Keep front desk area clean, calm, and welcoming
  • Use digital tools and office systems efficiently
  • Support teammates and adapt as needs shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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