Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Commission on products sold
Paid Time Off
flexible scheduling
Continued education
Job Description
Great Clips is a leading hair salon chain known for providing quality hair care services in a friendly and welcoming environment. With numerous locations across the United States, Great Clips prides itself on delivering convenient and affordable salon experiences to its customers. The company emphasizes a team approach where every staff member plays a crucial role in ensuring customer satisfaction from the moment clients walk in until their service concludes. This culture of collaboration and customer focus has made Great Clips a trusted name in the haircare industry. The Mill Creek salon is part of this national network, offering a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide excellent customer service
- Availability to work flexible hours including weekends and peak times
- Basic computer skills
- Good communication skills
- Ability to stand for extended periods
- Reliable and punctual
- Ability to handle multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent
- Previous customer service or receptionist experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of retail products is a plus
- Comfortable using computer systems and technology
- Ability to maintain a friendly and professional demeanor
- Strong organizational skills
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes, Online Check-in and Wait Time Monitor
- Process transactions and issue receipts
- Have general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to working a flexible schedule including peak times
- Dedicate to great customer service
- Work efficiently and effectively to resolve customer issues
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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