Receptionist

El Cajon, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.50 - $23.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in your local community

Job Description

North Park Modern Dentistry is a leading dental care provider committed to delivering exceptional oral health services to its community. Known for its patient-centered approach, the practice emphasizes creating a welcoming and comfortable environment for all patients. The team at North Park Modern Dentistry comprises experienced professionals who are dedicated to advancing their skills and providing top-notch dental care. The practice prides itself on its supportive culture, innovative methods, and commitment to continuous improvement, making it an excellent place for career growth and development.

The Receptionist role at North Park Modern Dentistry is a vital position that acts... Show More

Job Requirements

High school diploma or general education degree
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Ability to set and meet realistic goals
Adaptability and empathetic nature
Detail-oriented with computer proficiency
Financial understanding and metrics management skills
Effective listening and influencing capabilities
Self-motivated and reliable
Strong communication skills
Ability to maintain confidentiality
Organizational skills for fast-paced work environments

Job Qualifications

High school diploma or general education degree
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter who sets realistic goals and meets commitments
Flexible, empathetic, passionate, and ethical patient advocate
Detailed, organized, computer-proficient operator with comprehensive knowledge of operational processes
Understanding of financial drivers, metrics management, and local market competition
Active listener and influencer capable of creating win-win situations for change
Self-motivated and reliable individual able to work independently and as part of a team
Strong interpersonal, oral, and written communication skills
Ability to maintain confidentiality with patient records
Organized and detail-oriented with the ability to work in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience process by helping to get patients into the office and ensuring they are comfortable during their visit
Schedule appointments to ensure each healthcare provider has a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones promptly and handle all calls with efficiency and thoroughness
Complete all tasks on the front office checklist daily
Post payments to patient accounts according to company policies
Serve as a subject matter expert in the practice management system regarding patient registration, e-check in, and account accuracy
Efficiently check in patients, obtaining all necessary consents and notify the back office of patient arrivals and pertinent information
Confirm patient appointments at least two days in advance following office confirmation policies
Return and resolve all patient messages received from the Contact Center in a timely manner
Actively participate in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and how the role impacts metrics
Demonstrate stewardship of the PDS Brand in line with the brand framework
Support clinicians on patient education about the Mouth-Body Connection
Maintain professional appearance and demeanor according to company policies
Ensure compliance with company, state, federal, and other regulatory policies
Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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