Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
Company and personal holidays
Volunteer time off
paid parental and caregiver leave
short-term and long-term disability
Life insurance

Job Description

Humana Inc., a leading health insurance company committed to enhancing the lives of its members by providing high-quality, accessible healthcare, is seeking a dedicated Receptionist to join Conviva Senior Primary Care. Conviva Senior Primary Care operates as part of CenterWell Senior Primary Care, focusing on proactive and preventive care for seniors. This dynamic organization is dedicated not only to physical health but also addresses social, emotional, behavioral, and financial wellness, ensuring each patient receives comprehensive care tailored to their unique needs. As part of Humana’s broader network, the team benefits from stability, industry-leading benefits, and a culture that prioritizes health... Show More

Job Requirements

  • One year or more of experience working in a healthcare setting preferred
  • Must be bilingual in English and Spanish
  • Passionate about contributing to an organization focused on continuously improving patient experiences and care
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Knowledge of Microsoft Office (Word, Excel, Outlook, Access)

Job Qualifications

  • Bilingual in English and Spanish
  • One year or more of experience in healthcare setting preferred
  • Strong customer service background in retail, hospitality, or call centers considered
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Proficient in Microsoft Office (Word, Excel, Outlook, Access)
  • Knowledge of value-based care model experience preferred
  • Knowledge of medical terminology preferred
  • Experience with EMR systems preferred

Job Duties

  • Receive and correctly route incoming and outgoing telephone calls
  • Accommodate visitors promptly, courteously, and accurately
  • Operate switchboard or multi-line phone and maintain long distance call logs
  • Take and distribute accurate messages
  • Greet visitors, issue visitor passes, and maintain visitor logs
  • Respond to routine inquiries from internal or external sources
  • Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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