Receptionist

Thousand Oaks, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in your local community

Job Description

Moorpark Dental Group and Orthodontics is a reputable dental health provider known for delivering high-quality dental care services to the community. Operating with a dedicated team of dental and orthodontic professionals, this group places a strong emphasis on patient comfort, care excellence, and creating lasting relationships through exceptional patient experiences. As a company focused on maintaining a welcoming and professional environment, Moorpark Dental Group and Orthodontics fosters a culture that values teamwork, continuous learning, and a commitment to health and wellness. This well-established group is part of PDS Health, which is committed to creating a supportive workplace that celebrates diversity... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior experience or training in dentistry, insurance, or business preferred
Knowledge of office practices and patient insurance
Strong communication and interpersonal skills
Ability to handle confidential patient information
Self-motivated and able to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to manage multiple tasks effectively

Job Qualifications

High School Diploma or general education degree (GED)
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurance
Energetic self-starter with goal-setting abilities and persistence
Flexible and empathetic patient advocate with ethical standards
Detail-oriented and organized with strong computer proficiency
Financial understanding of profit drivers and local market competition
Skilled influencer and active listener
Self-motivated and reliable
Excellent interpersonal, oral, and written communication skills
Ability to maintain confidentiality of patient records
Able to work efficiently in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience process by helping patients enter and feel comfortable in the office
Schedule appointments to ensure smooth and productive days for healthcare providers
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones promptly and handle calls efficiently and thoroughly
Complete all tasks on the front office checklist daily
Post payments to patient accounts following company policies
Serve as a subject matter expert in practice management systems regarding patient registration, e-check-in, and accurate account information
Efficiently check-in patients, obtain necessary consents, and promptly notify back office of patient arrivals and pertinent information
Confirm patient appointments according to office policies at least 2 days in advance
Return and resolve all patient messages from the Contact Center timely
Participate actively in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and how the role impacts metrics
Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework
Support clinician efforts on patient education regarding the Mouth-Body Connection
Maintain professional appearance and demeanor according to company policies and treat others respectfully
Ensure compliance with company policies and state and federal regulations
Perform other duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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