Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition Reimbursement

Job Description

Western Dental and Brident Dental are renowned names in the dental health industry, recognized for delivering exceptional dental care through their network of modern, well-equipped practices. These organizations are committed to providing patients with comprehensive, quality dental services while maintaining a welcoming, efficient, and professional environment. With a focus on innovation and patient satisfaction, the practices are staffed by highly trained dental professionals who strive to ensure the best possible care for each visitor. Joining Western Dental and Brident Dental means becoming part of a community dedicated to excellence in dental health and patient service, with access to ongoing professional... Show More

Job Requirements

  • High school diploma or equivalent
  • some experience in customer service or office administration preferred
  • basic computer skills
  • ability to work in a fast-paced environment
  • excellent communication skills
  • reliable and punctual
  • ability to handle cash transactions
  • availability to work full-time

Job Qualifications

  • High school diploma or equivalent
  • some training or experience in using multi-line phones and computers
  • strong communication and interpersonal skills
  • ability to provide excellent customer service
  • organizational and multitasking abilities
  • familiarity with scheduling and office procedures
  • ability to maintain confidentiality and professionalism
  • positive attitude and friendly demeanor

Job Duties

  • Customer service
  • acknowledge, smile and greet patients upon arrival/dismissal
  • respond to patient questions and or concerns according to company policies
  • answering telephones
  • scheduling appointments
  • maintaining appointment book
  • confirming appointments
  • follow up on no shows/cancellation of appointments
  • register patients on sign in sheet
  • chart filling
  • cash handling
  • checking voicemail on a daily basis
  • maintain a clean and friendly waiting area for patients
  • perform other duties as requested by the office manager or the PDM
  • support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • all other duties as assigned

Job Location

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