Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan

Job Description

Five Star Senior Living is a distinguished provider of senior living services dedicated to enhancing the lives of its residents through thoughtful care and exceptional service. With a commitment to enriching and inspiring the journey of life, Five Star Senior Living fosters a supportive and engaging environment for seniors, promoting both personal well-being and social connection. The organization places significant emphasis on the vitality, energy, and caring nature of its team members, recognizing that these qualities are essential in delivering the highest standard of care. This company operates within the senior living industry, combining elements of hospitality, healthcare, and community... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass State and Company criminal background/drug screens
  • Demonstrates effective time management skills
  • High school diploma or equivalent required
  • Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • Strong interpersonal and communication skills, with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • Strong interpersonal and communication skills, with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
  • Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
  • Provide information and recommendations about local attractions, services, and amenities
  • Answer and direct incoming calls promptly and professionally, taking messages as necessary
  • Manage front desk operations, ensuring the area is neat, organized, and welcoming
  • Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
  • Handle inquiries and provide accurate information about the community, including services, events, and policies
  • Assist with the coordination and communication of resident activities and events
  • Support residents with minor administrative tasks such as scheduling appointments and making copies
  • Manage incoming and outgoing mail and packages, ensuring timely distribution to residents
  • Maintain inventory of office and concierge supplies, placing orders as needed
  • Assist with the preparation and distribution of resident newsletters and notices

Job Location

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