Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Assistance Programs
Flexible work schedule
Paid holidays
Job Description
Boys & Girls Clubs of the Crescent Region (BGCCR) is a reputable nonprofit organization dedicated to providing young people with a safe, engaging, and supportive environment where they can learn, grow, and build essential life skills. BGCCR focuses on inspiring and enabling youth to reach their full potential as productive, caring, and responsible citizens. Established with a strong commitment to community development, the organization offers a range of programs that promote academic success, healthy lifestyles, and good character and citizenship among children and teenagers. BGCCR is proud to serve a diverse population and values inclusivity, respect, and innovation in its... Show More
Job Requirements
- High school diploma or equivalent
- experience with a multi-line switchboard
- ability to read and write in English
- basic arithmetic skills
- strong typing and computer skills including Microsoft Office
- ability to communicate effectively in English and Spanish
- ability to analyze and solve problems
- ability to work with customers in difficult situations
Job Qualifications
- High school diploma or equivalent
- experience with a multi-line switchboard
- typing and computer skills including Microsoft Office
- strong written, verbal, and interpersonal communication skills
- ability to communicate effectively with management, co-workers, and customers including Spanish-speaking individuals
- problem-solving skills
- ability to work in a high-pressure, changing environment
- professional demeanor
Job Duties
- Answer incoming calls on a multi-line switchboard
- direct calls to the proper extension or external number
- respond to email messages as needed
- greet visitors and notify a staff member of visitors' presence
- assist members and staff by providing general information and directions
- keep reception desk and surrounding area clean and professional
- receive incoming light freight and notify the intended recipient
- assist with the design and distribution of recruitment emails
- assist member services representative with accounts and enrollment services when needed
- type correspondence as needed
- sort incoming mail and faxes and place them in staff boxes
- perform other duties as assigned
Job Location
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