Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible spending account
Job Description
The Boys & Girls Clubs of the Crescent Region (BGCCR) is a respected nonprofit organization dedicated to empowering young people by providing them with a safe, positive, and engaging environment. BGCCR focuses on helping children and teenagers develop essential life skills, fostering mentorship, and promoting educational and recreational opportunities that encourage growth and success. As a community-centered organization, BGCCR values inclusivity, quality service, and a commitment to nurturing the potential of every young individual it serves. The organization adheres to strong policies, procedures, and standards to maintain an environment that is welcoming and supportive for members, families, and staff alike.Show More
Job Requirements
- A high school diploma or equivalent
- experience with a multi-line switchboard
- ability to read and write in English
- strong arithmetic skills for daily assignments
- strong typing and computer skills
- ability to communicate effectively with management, co-workers, and customers
- ability to analyze and solve problems
- ability to work with customers in difficult situations
- display a professional demeanor
- understanding of organization’s philosophy, vision, and goals
Job Qualifications
- A high school diploma or equivalent
- experience with a multi-line switchboard
- strong typing and computer skills including Microsoft Office proficiency
- excellent written and verbal communication skills in English and Spanish
- ability to analyze and solve problems
- strong interpersonal and customer service skills
- ability to work in a high-pressure environment
- understanding of organization’s philosophy, vision, and goals
- associate's degree or higher preferred
Job Duties
- Answer incoming calls on a multi-line switchboard
- direct calls to proper extension or external number
- respond to email messages as needed
- greet visitors and notify staff of their presence
- assist members and staff with general information and directions
- keep reception desk and surrounding area clean and professional
- receive incoming light freight and notify intended recipient
- assist with design and distribution of recruitment emails
- assist MSR with accounts and enrollment services
- type correspondence as needed
- sort incoming mail and faxes and place them in staff boxes
- perform other duties as assigned
Job Location
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