
Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work environment
Job Description
PacificSource is a reputable health insurance company committed to providing quality and affordable healthcare solutions to its members. As an equal opportunity employer, PacificSource embraces diversity and values the unique talents and strengths of its workforce. The company is dedicated to fostering an inclusive work environment where individual differences are respected and appreciated. PacificSource is known for its community involvement and commitment to social justice, equity, diversity, and inclusion within the workplace and the broader healthcare system.
The role of Front Desk Receptionist at PacificSource is indispensable to maintaining a professional and welcoming atmosphere for both visitors and ... Show More
The role of Front Desk Receptionist at PacificSource is indispensable to maintaining a professional and welcoming atmosphere for both visitors and ... Show More
Job Requirements
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key skills required
- Ability to communicate clearly and effectively
- Strong organizational skills
- Ability to sit and/or stand for extended periods
- Ability to perform light lifting and bending
- Willingness to adhere to company privacy policies and HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key skills required
- Computer skills preferred
- Strong communication skills, both written and verbal
- Organizational skills and ability to plan and prioritize tasks
- Teamwork and collaboration abilities
- Accountability and adaptability
- Problem-solving skills and continuous improvement mindset
Job Duties
- Answer incoming calls in a prompt, courteous manner
- Assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and/or department
- Communicate efficiently and effectively in obtaining, giving and exchanging information
- Greet and direct visitors
- Assure guests are identified and registered before allowing access to secured sections of the building
- Partner with building maintenance to ensure general office maintenance and cleanliness
- Coordinate office vendors to keep office operating efficiently
- Receive premium payments, prepare receipts, and secure premiums
- Maintain the lobby as a professional first impression of PacificSource
- Assist in developing and maintaining related policies and procedures
- Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned
- Maintain office supply inventory and order supplies as needed and/or requested
- Attend to the safety of employees and guests to the extent that does not endanger self or others
- Provide front line communication and relay information in urgent or emergency situations
Job Location
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