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Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Benefits

Medical insurance
Dental Insurance
Life insurance
Disability insurance
401(k)
Paid Time Off

Job Description

Alera Group, founded in 2017, has rapidly grown to become the 15th largest broker of US business, establishing itself as a trusted leader in the insurance and financial services industry. Specializing in Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services, Alera Group operates through a vast network of offices nationwide. This extensive network enables the company to deliver national resources paired with personalized local service, ensuring that clients receive both expert advice and tailored solutions to meet their unique needs. With a commitment to client success and a culture that values collaboration and professional growth, Alera... Show More

Job Requirements

  • High school diploma or equivalent required
  • previous customer service experience required
  • proficient in Microsoft Office Suite including Outlook, Word, and Excel
  • strong verbal and written communication skills
  • friendly and professional demeanor
  • highly organized with attention to detail
  • ability to work independently and in a team environment

Job Qualifications

  • High school diploma or equivalent required
  • some college or vocational training preferred
  • previous customer service experience required
  • reception experience a plus
  • proficient in Microsoft Office Suite including Outlook, Word, and Excel
  • strong verbal and written communication skills
  • problem-solving and critical thinking skills
  • friendly, enthusiastic, and professional demeanor with proven customer service abilities
  • highly organized with keen attention to detail
  • able to work independently and collaboratively in a team environment

Job Duties

  • Serve as first point of contact by greeting visitors, assisting employees, answering calls, and managing front office duties
  • support the NW Regional Director with clerical and administrative tasks
  • process incoming/outgoing mail, packages, checks, and FedEx shipments
  • validate parking and manage vendor/service issues
  • maintain working knowledge of internal systems, directories, and carrier/vendor platforms
  • provide operational and client support including data entry, document prep, report generation, and mailings
  • coordinate meetings and events, manage office/breakroom supplies, and ensure meeting room tech is ready
  • assist with equipment returns, maintenance requests, and complete cross-departmental projects as assigned

Job Location

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