Receptionist

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $48,920.47 - $58,622.13

Benefits

comprehensive benefits

Educational initiatives

Special celebrations

inclusive workplace culture

Equal opportunity employer policies

supportive work environment

Career development opportunities

Job Description

Dimensional Fund Advisors is a global investment firm known for its commitment to delivering innovative financial solutions and exceptional client service. The company operates with a strong focus on collaboration, inclusivity, and a culture that promotes flexibility and employee well-being. Dimensional embraces a hybrid work model that fosters in-person engagement and collaboration on its campuses while also providing the option of remote work on certain days. This approach nurtures a dynamic work environment that values teamwork, productivity, and work-life balance. As a respected leader in the financial services industry, Dimensional emphasizes diversity, equal opportunity employment, and the importance of creating... Show More

Job Requirements

Excellent verbal and written communication and interpersonal skills
strong phone and verbal communication skills along with active listening
flexibility and professional, friendly attitude
customer focus with ability to multi-task, set priorities, and manage time effectively
excellent problem-solving skills
detail-oriented and organized
ability to work well in both team environment and independently
self-starter with ability to manage multiple projects and meet deadlines
ability to work well under pressure
professional appearance and demeanor
strong computer skills including Excel, Word, and Outlook
willingness to work onsite with limited remote work options

Job Qualifications

Excellent verbal and written communication and interpersonal skills
strong phone and verbal communication skills along with active listening
must be flexible and possess a professional and friendly attitude
customer focus and the ability to multi-task, set priorities, and manage time effectively
excellent problem-solving skills
detail-oriented and organized
able to work equally well in a team environment and independently
self-starter who can manage multiple projects and meet deadlines
able to work well under pressure
professional appearance and demeanor
strong computer skills (Excel, Word, and Outlook) with the ability to learn programs as needed
bachelor’s degree preferred
at least 2 years of office or receptionist experience in a corporate environment
experience using call management software is a plus

Job Duties

Greet employees and visitors in a professional and friendly manner and escort them to appropriate locations as needed
assist with managing incoming telephone inquiries and field calls appropriately using a call management software program
maintain knowledge of firm and departmental structures as well as senior management and company history
monitor department email distribution list and dispatch emails to appropriate Corporate Services representative
properly enroll new employees and visitors into badge pay database as needed
ensure new employee information is uploaded into company intranet and applications
understand and assist with all meetings and events occurring onsite and how they relate to internal department structure
provide information on surrounding area amenities, events and activities to employees and clients as needed
be proactive and solution-oriented when approaching projects and responsibilities
prioritize day-to-day tasks to efficiently manage expectations
ensure Reception and lobby remain clean and organized
uphold building and operational security processes and procedures
serve as a building representative for life, safety, and evacuation procedures
assist with meetings and events as needed
complete special projects as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: