Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
Paid Holidays and Paid Time Off
Annual anniversary rewards
Annual scores rewards based on community survey results
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Savings Plan with 401(k) employer match
Tuition reimbursement for U.S. based communities
Job Description
Coterie, born out of a strategic partnership between Atria Senior Living and Related Companies, represents a groundbreaking luxury brand redefining senior living. This innovative company combines exceptional architectural design with thoughtfully curated amenities aimed at enriching the lives of its residents. From expansive state-of-the-art fitness facilities to gourmet culinary offerings, Coterie establishes an environment where wellness and community thrive in tandem. Every feature and service at Coterie is carefully designed to empower individuals in pursuing a life marked by inspiration, health, and meaningful connections.\n\nAs part of the esteemed portfolio of Atria Senior Living, Coterie is dedicated to providing a higher... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one (1) to three (3) years related experience and/or training
- strong verbal and written communication skills
- basic knowledge of computers and technology
- ability to effectively problem solve
- basic First Aid and CPR certification where required
- must successfully complete all Atria specified training programs
- ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
- ability to operate telephone, emergency call system, monitoring board or beeper, photocopier
- ability to work various schedules and shifts as needed
Job Qualifications
- High school diploma or general education degree (GED)
- one (1) to three (3) years related experience and/or training
- strong verbal and written communication skills
- basic knowledge of computers and technology
- ability to effectively problem solve
- basic First Aid and CPR certification where required
- must successfully complete all Atria specified training programs
- ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
- ability to operate telephone, emergency call system, monitoring board or beeper, photocopier
- ability to work various schedules and shifts as needed
Job Duties
- Provide a high level of customer service at all times
- handle all resident and guest interactions with the highest level of hospitality and professionalism
- answer incoming telephone calls in a cheerful and marketing oriented way, determine purpose of callers, and forward calls to appropriate personnel or department
- take appropriate initiative
- respond and follow through promptly to various needs and request
- retrieve messages from voice mail and forward to appropriate personnel
- take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
- answer general questions about the community and provide callers with address, directions, and other information and refer other specific questions to appropriate staff
- maintain current list of residents who are hospitalized
- update appointment calendars, including transportation and salon calendars, as directed
- receive, sort, and route mail, and maintain and route publications
- distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.)
- maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes
- create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
- perform other clerical duties as needed, such as filing, photocopying, and collating
- order, receive, and maintain office supplies
- may drive company vehicle from community to social and other various destinations (only if required by community)
- may perform other duties as needed and/or assigned
Job Location
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