Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
competitive wage
Employee Assistance Programs
opportunities for professional growth
Supportive team environment
flexible scheduling
Job Description
Five Star Senior Living is a leading provider of senior living services dedicated to enriching the lives of older adults through compassionate care and meaningful engagement. Known for creating vibrant, supportive communities, Five Star Senior Living strives to deliver exceptional service designed to inspire and enhance the journey of life for its residents. With a strong commitment to quality and a resident-centric approach, the company fosters an environment where seniors can enjoy comfort, dignity, and a high quality of life. The organization values its team members, recognizing them as the critical link to fulfilling its mission. Employees at Five Star... Show More
Job Requirements
- Must be at least 18 years of age
- must pass state and company criminal background and drug screens
- demonstrates effective time management skills
- high school diploma or equivalent
- previous experience in a concierge, receptionist, or customer service role
- strong interpersonal and communication skills with a friendly and professional demeanor
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- ability to work flexible hours including evenings, weekends, and holidays as needed
Job Qualifications
- High school diploma or equivalent
- previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- strong interpersonal and communication skills
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- provide information and recommendations about local attractions, services, and amenities
- answer and direct incoming calls promptly and professionally, taking messages as necessary
- manage front desk operations, ensuring the area is neat, organized, and welcoming
- maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- handle inquiries and provide accurate information about the community, including services, events, and policies
- assist with the coordination and communication of resident activities and events
- support residents with minor administrative tasks such as scheduling appointments and making copies
- manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- maintain inventory of office and concierge supplies, placing orders as needed
- assist with the preparation and distribution of resident newsletters and notices
Job Location
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