Receptionist

Vista, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in local community

Job Description

Vista Modern Dentistry is a leading dental practice committed to delivering exceptional oral healthcare services with a focus on patient comfort, advanced technology, and a compassionate team environment. Situated in a community that values top-quality dental care, Vista Modern Dentistry prides itself on creating a welcoming atmosphere where every patient is treated with the highest standards of professionalism and care. The practice emphasizes a patient-first philosophy, ensuring that all interactions contribute to a positive and lasting impression, fostering loyalty and trust. Vista Modern Dentistry invests in ongoing professional development for its team members, promoting a culture of continuous learning and... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter with goal-setting and prioritization skills
Flexible and empathetic patient advocate
Detail-oriented, organized, and computer proficient
Financial acumen with understanding of profit drivers and market factors
Strong interpersonal, oral, and written communication skills
Ability to maintain confidentiality of patient records
Reliable and able to work independently and collaboratively
Ability to manage tasks and time effectively in a fast-paced environment

Job Qualifications

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter with goal-setting and prioritization skills
Flexible and empathetic patient advocate
Detail-oriented, organized, and computer proficient
Financial acumen with understanding of profit drivers and market factors
Strong interpersonal, oral, and written communication skills
Ability to maintain confidentiality of patient records
Reliable and able to work independently and collaboratively
Ability to manage tasks and time effectively in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices
Support the Perfect Patient Experience (PPE) by helping to get patients into the office and ensuring their comfort during visits
Schedule appointments efficiently to ensure smooth and productive days for healthcare providers
Interact and communicate professionally with patients and guests in the reception area
Answer telephones promptly and handle calls with efficiency
Complete all front office checklist tasks daily
Post payments to patient accounts in accordance with company policies
Act as a subject matter expert in practice management system regarding patient registration and e-check-in
Manage patient check-in process including obtaining consents and notifying back office of arrivals
Confirm all patient appointments at least two days in advance following office policies
Respond to and resolve patient messages received from the Contact Center promptly
Participate actively in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and the role’s impact on operational metrics
Uphold the PDS Brand framework in decision-making
Support clinician efforts in patient education related to the Mouth-Body Connection
Maintain professional appearance and demeanor consistent with company policies
Ensure compliance with company policies and regulatory requirements
Perform other duties as assigned

Job Location

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