Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement plan options
Friendly and supportive work environment
Job Description
Our company is a dynamic and customer-focused organization committed to providing exceptional service and operational excellence. As a well-established player in our industry, we pride ourselves on maintaining a welcoming and efficient environment for both our clients and employees. We continuously strive to enhance our internal processes and customer interactions to deliver quality and satisfaction. Our team is comprised of dedicated professionals working collaboratively to support our business goals and client needs through efficient communication and operational support.
We are currently seeking a Receptionist Specialist to join our Customer Service Department. This role is vital to ensuring the s... Show More
We are currently seeking a Receptionist Specialist to join our Customer Service Department. This role is vital to ensuring the s... Show More
Job Requirements
- High school diploma or equivalent desired
- Intermediate knowledge of Microsoft Excel, Word, PowerPoint, 365
- Previous experience in a receptionist or customer service role preferred
- Excellent verbal and written communication skills
- Ability to follow directions
- Attention to detail
- Strong time management skills
- Polite and professional demeanor
- Dependability and integrity
Job Qualifications
- High school diploma or equivalent desired
- Any equivalent combination of education and experience determined to be acceptable by management
- Excellent verbal and written communication skills
- Intermediate knowledge of Microsoft Excel, Word, PowerPoint, 365
- Ability to follow directions
- Attention to detail
- Time management skills
- Polite and professional demeanor
- Adaptability
- Dependability
- Integrity
Job Duties
- Answer incoming calls and direct to the correct recipient
- Run visual compliance on all visitors prior to entering the facility
- Ensure all visitors sign in the visitors logbook in the lobby
- Ensure all approved visitors receive a badge and necessary PPE
- Sort emails in out of office, LT sales and service email boxes
- Send shipping documents for orders shipped the night before
- Put orders on shipping hold pending customer approval
- Back up customer service reps as needed with order and quote entry
- Review doc filer to check accuracy on previously entered orders
- Request CSR to correct and reload PO or OA if a discrepancy is found
Job Location
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