Receptionist (2826)

Carolina Outreach, a proud partner of ncgCARE, stands as a leading provider of community-based behavioral health services throughout North Carolina. This organization is dedicated to delivering comprehensive and evidence-based mental health care to diverse populations, including children, adolescents, and adults. Their services span various critical areas such as school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance use services. By serving as a pivotal mental health resource for the community, Carolina Outreach plays a vital role in improving the well-being and quality of life for individuals facing behavioral health challenges. The company promotes an inclusive workplace culture that values excellence, innovation, and discovery, encouraging employees to develop innovative solutions and contribute to the evolution of mental health care practices. Carolina Outreach operates within the ncgCARE network, a commitment that underscores its focus on quality care and community impact.

The role of Receptionist at Carolina Outreach is an essential position geared towards administrative support that directly impacts the efficiency and effectiveness of mental health service delivery. This full-time position offers a competitive hourly wage range of $16.09 to $17.80, reflecting the importance of administrative functions within the organization. As a Receptionist, you will be the first point of contact for clients, staff, and visitors, responsible for answering multi-line phones, assisting with scheduling doctor appointments, maintaining charts, and greeting and directing both staff and clients. This role demands a detail-oriented and compassionate individual who is skilled in managing multiple administrative tasks simultaneously while fostering a welcoming and organized office environment. Key responsibilities include performing a range of office support activities for multiple staff members, handling reception duties flawlessly, managing word processing tasks, creating and maintaining spreadsheets and database programs, and ensuring client files are properly filed and maintained.

Beyond the administrative tasks, the Receptionist serves as a crucial ambassador of the organization’s mission, reflecting the compassionate and client-centered values that Carolina Outreach embodies. The successful candidate will support not only the organization’s administrative functions but also be actively involved in facilitating seamless communication and coordination across departments. This role embodies more than clerical duties; it is foundational to fostering an environment where clients feel supported from their first interaction with the organization. Carolina Outreach provides a rich platform for professional growth by offering access to cutting-edge wellness programs, including digital health support through the Sydney app offering 24/7 access to licensed therapists and psychiatrists. Employees benefit from a comprehensive package including medical, dental, and vision insurance options, flexible spending accounts, paid time off, retirement programs, financial planning services, and educational assistance. Candidates looking to contribute meaningfully to community mental health while growing in a supportive and innovative environment will find this Receptionist position an excellent opportunity to build their career meaningfully and sustainably.