Reception Coordinator - Holyoke

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $76,134.76 - $104,052.78
diamond

Benefits

Health Insurance
401(k)
Flexible work schedule conducive to work-life balance
comprehensive employee benefits
Employee discounts on food and beverages

Job Description

The Department of Transitional Assistance is seeking qualified applicants for the position of Reception Coordinator. This role involves overseeing the operations of reception, self-service, and client-facing areas within the Transitional Assistance Office (TAO), ensuring efficient service and case management.

Job Requirements

  • High school diploma or equivalent required
  • minimum five years of full-time professional experience in social work or related fields, with at least one year in a supervisory capacity
  • knowledge of customer service principles and best practices
  • ability to interpret and apply relevant laws and regulations
  • strong communication and problem-solving skills
  • proficiency in employment counseling and counseling techniques
  • sound judgment and discretion handling confidential information

Job Location

Loading...