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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
Health Insurance
Life insurance
401k plan
company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts
Job Description
Schulte Hospitality Group (SHG) is a leading third-party management company with extensive, multi-generational experience in the hospitality industry. Operating more than 200 locations across 38 states and 3 countries, SHG has built a reputation for excellence by managing a diverse portfolio of established brands such as Marriott, Hilton, IHG, and Hyatt, alongside many unique, independent, boutique, and lifestyle properties and restaurants. Known for its innovative approach and dedication to authentic hospitality, SHG is committed to creating inclusive and employee-focused workplaces where individuals can thrive and grow their careers. The company’s mission emphasizes respect, authenticity, and prioritizing the needs of both... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, hospitality, or receptionist role preferred
- familiarity with spa booking software and point-of-sale systems preferred
- ability to work weekends, holidays, and varied shifts
- strong communication and organizational skills
- basic math proficiency
- ability to maintain client confidentiality
- friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service, hospitality, or receptionist role
- experience in spa, salon, or wellness environment is a plus
- familiarity with spa booking software and point-of-sale systems
- exceptional customer service and communication skills
- friendly, professional, and polished demeanor
- strong organizational and multitasking abilities
- basic math skills and comfort with handling cash and electronic payments
- proficiency in Microsoft Office and booking/reservation platforms
- ability to maintain discretion and confidentiality with client information
- flexibility to work weekends, holidays, and varied shifts
Job Duties
- Greet guests warmly upon arrival and ensure a welcoming, professional environment
- manage all spa reservations, including scheduling appointments, confirming bookings, and adjusting changes as needed
- answer phone calls, emails, and inquiries related to spa services, pricing, and availability
- provide accurate information on treatments, therapists, and spa policies to guests
- process payments, handle billing inquiries, and maintain accurate client records using spa management software
- promote and upsell spa services, packages, and retail products to enhance the guest experience
- assist with maintaining cleanliness and organization in the reception and retail areas
- coordinate with spa therapists and management to ensure a seamless guest experience and efficient workflow
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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