Job Overview
Compensation
Hourly
Range $14.25 - $17.00
Work Schedule
Weekend Shifts
Benefits
Career growth opportunities
Diverse work environment
inclusive company culture
Training and development programs
equal opportunity employment
Job Description
HRI Hospitality is a distinguished hotel ownership and management company renowned for its unique approach to revitalizing and managing premier properties. With a strong history of restoring hotels to their original charm and elegance, HRI Hospitality also spearheads new construction projects that become vibrant centers within their urban communities. This dual focus not only honors the legacy of historic properties but also embraces modern innovation, positioning HRI Hospitality as a forward-thinking leader in the hospitality industry. The company is dedicated to creating exceptional guest experiences through warm welcomes, personalized services, and a commitment to excellence across all its diverse brands and locations.
HRI Hospitality is currently seeking enthusiastic and dedicated individuals to join their team who share a passion for hospitality and a desire to contribute to memorable guest experiences. This role is instrumental in delivering the company's mission of hospitality excellence and involves interacting directly with guests to provide outstanding service. Ideal candidates will thrive in dynamic environments and demonstrate strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. By joining HRI Hospitality, team members gain the opportunity to advance their careers within a supportive and vibrant company culture that values growth, diversity, and inclusivity. This position offers a chance to work across multiple exciting locations, benefiting from the company’s reputation and extensive networks within the hospitality sector. HRI Hospitality prides itself on being an Equal Opportunity Employer, ensuring fair treatment and equal access to employment opportunities for all candidates regardless of their background. The employment type, while not explicitly stated, typically aligns with full-time and part-time options suited to various schedules, reflecting the hospitality industry's demand for flexibility.
HRI Hospitality is currently seeking enthusiastic and dedicated individuals to join their team who share a passion for hospitality and a desire to contribute to memorable guest experiences. This role is instrumental in delivering the company's mission of hospitality excellence and involves interacting directly with guests to provide outstanding service. Ideal candidates will thrive in dynamic environments and demonstrate strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. By joining HRI Hospitality, team members gain the opportunity to advance their careers within a supportive and vibrant company culture that values growth, diversity, and inclusivity. This position offers a chance to work across multiple exciting locations, benefiting from the company’s reputation and extensive networks within the hospitality sector. HRI Hospitality prides itself on being an Equal Opportunity Employer, ensuring fair treatment and equal access to employment opportunities for all candidates regardless of their background. The employment type, while not explicitly stated, typically aligns with full-time and part-time options suited to various schedules, reflecting the hospitality industry's demand for flexibility.
Job Requirements
- High school diploma or equivalent required
- College coursework or degree in hospitality or related field preferred
- Minimum 1 year of customer service or front desk experience required
- Previous hospitality or concierge experience preferred
- Experience with hotel or office phone systems and property management software a plus
- Excellent communication and interpersonal skills
- Professional appearance and polished demeanor
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
- Ability to handle sensitive information with discretion
- Knowledge of local attractions, dining, and events preferred
- Flexibility to work various shifts, including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- College coursework or degree in hospitality or related field preferred
- Minimum 1 year of customer service or front desk experience
- Previous hospitality or concierge experience preferred
- Excellent communication and interpersonal skills
- Professional appearance and polished demeanor
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
- Ability to handle sensitive information with discretion
- Knowledge of local attractions, dining, and events preferred
- Flexibility to work various shifts, including weekends and holidays
Job Duties
- Greet and welcome guests and visitors in a professional and friendly manner
- Manage guest inquiries, provide directions, and offer recommendations for local attractions and services
- Answer and route phone calls, messages, and emails promptly and accurately
- Assist with check-ins, check-outs, and guest requests as needed
- Coordinate with housekeeping, maintenance, and front desk teams to ensure smooth operations
- Maintain cleanliness and organization of the lobby, reception, and public areas
- Assist with administrative tasks, reservations, and guest correspondence
- Handle guest concerns with professionalism and escalate issues when appropriate
- Ensure adherence to company policies, brand standards, and safety procedures
- Perform additional duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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