Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Professional Development
Job Description
Cooper University Health Care is a leading healthcare organization dedicated to delivering exceptional health services to the communities of South Jersey. Renowned for its commitment to clinical innovation, Cooper University Health Care continuously integrates the latest advancements in medical technology, equipment, and research protocols to ensure superior patient outcomes. The organization boasts a team of extraordinary healthcare professionals who work collaboratively to provide compassionate and high-quality care. Cooper University Health Care values its employees by offering competitive compensation packages and a comprehensive benefits program, which includes health, dental, vision, life, disability, and retirement plans. In addition, Cooper fosters a supportive work environment with attractive working conditions and numerous opportunities for professional development and career growth, making it the employer of choice in the region.
The Reception Ambassador role at Cooper University Health Care is vital in creating a welcoming, safe, and friendly environment for patients, families, visitors, and clinical staff within the reception and lobby areas. Serving as the first point of contact for many who enter the health care facility, the Reception Ambassador plays a key role in enhancing the overall patient and visitor experience. This position involves greeting patients and guests, providing comprehensive information and assistance, and offering support to the clinical teams to ensure smooth operation within the reception areas. Reception Ambassadors also fill essential gaps by offering presence and support to patients who may not have family or friends available during their visit, thereby reinforcing Cooper's commitment to compassionate care. This role suits individuals with excellent customer service skills, a warm and approachable demeanor, and a dedication to offering a high standard of support within a health care setting. The employment type for this position is classified as 'Other,' with a salary range starting at $17.50 and going up to $27.00 per hour, reflecting Cooper's dedication to fair and competitive pay. Reception Ambassadors at Cooper University Health Care contribute significantly to the positive patient experience, support clinical operations, and embody the organization’s mission of extraordinary health care service.
The Reception Ambassador role at Cooper University Health Care is vital in creating a welcoming, safe, and friendly environment for patients, families, visitors, and clinical staff within the reception and lobby areas. Serving as the first point of contact for many who enter the health care facility, the Reception Ambassador plays a key role in enhancing the overall patient and visitor experience. This position involves greeting patients and guests, providing comprehensive information and assistance, and offering support to the clinical teams to ensure smooth operation within the reception areas. Reception Ambassadors also fill essential gaps by offering presence and support to patients who may not have family or friends available during their visit, thereby reinforcing Cooper's commitment to compassionate care. This role suits individuals with excellent customer service skills, a warm and approachable demeanor, and a dedication to offering a high standard of support within a health care setting. The employment type for this position is classified as 'Other,' with a salary range starting at $17.50 and going up to $27.00 per hour, reflecting Cooper's dedication to fair and competitive pay. Reception Ambassadors at Cooper University Health Care contribute significantly to the positive patient experience, support clinical operations, and embody the organization’s mission of extraordinary health care service.
Job Requirements
- High school diploma or GED required
- 0-2 years experience required
- Ability to provide excellent customer service
- Effective communication skills
- Ability to maintain professionalism in a healthcare setting
- Basic knowledge of computer systems
- Availability to work various shifts as needed
Job Qualifications
- High school diploma or GED
- 0-2 years of experience in customer service or a related field
- Strong communication skills
- Ability to interact effectively with diverse populations
- Basic computer literacy
- Demonstrated professionalism and customer-oriented approach
- Ability to work collaboratively within a team environment
Job Duties
- Greet patients, family and visitors with a friendly and welcoming attitude
- Provide accurate information and assistance to patients, visitors, and clinical staff
- Support clinical team members within the reception and lobby areas
- Create a safe and welcoming environment for all guests
- Serve as the first point of contact for patients and visitors entering the health care facility
- Fill the gap by offering support to patients without family or friends available for visits
- Maintain professionalism and excellent customer service at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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