Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Free club membership
50% discount on food and drinks
Discounts on swimming, tennis lessons, and personal training
Career advancement opportunities
Wagestream app for on-demand pay
Access to benefits suite

Job Description

Europe's leading premium health and wellness group is renowned for providing top-tier services that prioritize the physical and mental well-being of its members. With a strong commitment to fostering an environment where both team members and members alike can thrive, the group has established itself as a premier destination for health, fitness, and wellness enthusiasts. The organization prides itself on creating a welcoming atmosphere that emphasizes community, inclusivity, and professional growth. As a dynamic leader in the health and wellness industry, the group continuously innovates and enhances its offerings to deliver exceptional experiences that meet the evolving needs of its diverse clientele.

Joining this esteemed group means becoming part of a team that values passion, dedication, and a genuine care for people. The role of Receptionist is vital in ensuring that every member and visitor feels valued and attended to from the moment they enter the club. As a Receptionist, you will act as the friendly face and first point of contact for members, providing a premium customer service experience through managing queries and bookings efficiently, whether face to face or over the phone. Maintaining the reception area to brand standards—clean, tidy, and visually appealing—is also a key responsibility, as it reflects the group's high standards of professionalism and care.

The company fosters a culture where team members enjoy a strong sense of belonging and support. They encourage continuous learning and career development, offering internal training programs designed to help employees reach their full potential. Benefits such as free club membership for employees and their families, significant discounts on food, drinks, swimming, tennis lessons, and personal training highlight the group’s commitment to the well-being of its staff. Innovative perks like the Wagestream App allow employees to access their wages on demand, providing financial flexibility.

This permanent, full-time position offers the opportunity to work in a vibrant, fast-paced environment where excellent communication skills and a team-oriented mindset are highly valued. If you have a passion for customer service, enjoy working collaboratively, and desire to be part of a thriving, inclusive culture, this role presents a fulfilling career path. Embark on a journey where your efforts contribute directly to the health and happiness of community members while advancing your personal growth and professional development within an esteemed and supportive organization.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or reception roles preferred
  • strong communication skills
  • ability to multitask and work in a fast-paced environment
  • team player with collaborative spirit
  • basic computer proficiency
  • flexible availability to work shifts

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or reception roles preferred
  • strong communication and interpersonal skills
  • ability to work well within a team
  • proficiency in using booking and telephone systems
  • excellent organizational skills
  • passion for health and wellness

Job Duties

  • Welcome members and visitors with a friendly and professional demeanor
  • manage member queries promptly and effectively
  • handle bookings both face to face and via telephone
  • maintain the reception area to brand standards by keeping it clean and tidy
  • collaborate with team members to ensure smooth club operations
  • provide information about club services and promotions
  • contribute to creating a welcoming and inclusive environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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