Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $25.50
Benefits
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Tuition Reimbursement
comprehensive health and wellness coverage
401(k) match
Paid Time Off
eight paid holidays
continuous learning and leadership development
Job Description
Macy's is an iconic retail brand that has built a remarkable legacy over more than 160 years, captivating the hearts and minds of customers across America. Known for its rich traditions and innovative spirit, Macy's is more than just a store; it is a cultural institution that plays a pivotal role in American celebrations, such as the Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade. As a company, Macy's is dedicated to creating memorable moments for millions of customers and colleagues, making it an exceptional place to work and grow. Macy's commitment to inclusivity, community, and customer... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- flexible availability including days, evenings, weekends, and holidays
- regular dependable attendance and punctuality
- ability to lift at least 50 pounds
- ability to stand for at least two consecutive hours
- physical ability to stoop, kneel, crouch, climb ladders, and reach above eye level
- proficiency in using computers, handheld devices, and cash registers
- strong communication and interpersonal skills
- self-starter with ability to adapt quickly to changing priorities
Job Qualifications
- High school diploma or equivalent
- 1-2 years of direct retail experience preferred
- proficient communication skills with customers and colleagues
- adaptability to changing customer needs and priorities
- leadership ability to motivate and guide team members
- knowledge of point of sale technology and equipment
- commitment to providing outstanding customer service
Job Duties
- Fulfilling customer orders based on captain assignment
- merchandising products and processing new items
- supervising the selling floor to deliver exceptional customer service
- leading colleagues in task execution and completion
- role modeling and providing feedback on customer experience
- resolving problems with a customer-focused approach
- promoting Macy's mobile app to enhance in-store experience
- meeting with People Leaders to plan and monitor store activities
- providing continuous feedback to People Leaders to improve customer experience and processes
- performing store opening and closing procedures including alarm system and register settlement
- leading adherence to merchandise standards
- educating colleagues on point of sale technology and equipment
- fostering an environment of acceptance and respect to strengthen relationships
Job Location
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