Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $16.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Employee assistance program
401(k)

Job Description

Razzoo's is a vibrant dining establishment known for its lively atmosphere and dedication to providing exceptional Southern-style cuisine along with a wide selection of beverages, including alcoholic drinks. As a full-service restaurant, Razzoo's focuses on delivering hospitality that makes every guest feel welcome and valued. The company prides itself on a friendly yet efficient service environment that encourages teamwork and customer satisfaction. Established as a popular destination for both casual diners and groups celebrating special occasions, Razzoo's combines the flavor of New Orleans with a welcoming neighborhood vibe. The team at Razzoo's is committed to maintaining high standards for food quality, service, and safety, ensuring every visit is an enjoyable experience for guests.

This position involves serving food and drinks to guests quickly and with a positive attitude. The role requires a blend of customer service skills and practical knowledge of food and beverage handling, including alcoholic drinks. The successful candidate will greet guests warmly, offer detailed menu assistance, and suggest food and drink items tailored to guest preferences. Compliance with all regulatory requirements such as alcohol service laws and health certifications is mandatory. Duties also include handling payments, maintaining cleanliness, and ensuring a safe dining environment in partnership with management. The role supports both front-of-house functions and collaborates with kitchen staff to expedite orders and maintain smooth service flow. Candidates will perform opening, running, and closing side-work duties and will be expected to uphold company policies consistently.

Razzoo's offers a dynamic work environment where team members support each other and contribute to memorable dining experiences. The position demands physical stamina, as employees will be on their feet for long periods, moving swiftly through the dining and kitchen areas, and occasionally lifting items up to 30 pounds. Working in a fast-paced setting with multiple guests and tasks underway simultaneously requires excellent multitasking abilities and customer focus. Staff will be trained on company-specific procedures, including age verification and liquor service agreements, ensuring safe and compliant alcohol dispensing.

Overall, this job is ideal for motivated individuals who enjoy interacting with people, have a keen eye for detail, and are interested in growing their careers within the hospitality and food service industry. While previous experience in a full service restaurant environment is helpful, it is not required, as Razzoo's provides thorough training. This opportunity invites team members who are eager to contribute to a positive dining atmosphere, help manage guest experiences from arrival to departure, and assist in executing special events such as birthday celebrations. The role is governed by federal, state, and local laws, alongside company policies, ensuring a professional and respectful workspace.

Job Requirements

  • abc certification as required by state or local laws
  • food handlers certification as required by state or local laws
  • must be of legal age to serve liquor in compliance with federal, state or local laws
  • experience in full service restaurant environment helpful but not required
  • ability to bend, stoop, lift and carry items up to 30 lbs
  • physical ability to move quickly and carefully in dining and kitchen areas
  • capacity to stand and walk entire shift
  • must be able to enter and exit kitchen with full hands
  • ability to climb ladder when reaching upper shelves
  • ability to hear accurately over background noise
  • vision with correction adequate to see details at close range
  • manual dexterity to grasp and manipulate objects quickly
  • willing to work in fast-paced environment with narrow spaces and multiple guests and coworkers moving
  • readiness to work with exposure to hot and cold temperatures

Job Qualifications

  • successful completion of razzoo's training for this position
  • knowledge of liquor brands, basic liquor drinks and specialty drinks
  • ability to manage guest liquor consumption responsibly
  • effective communication and customer service skills
  • ability to perform multiple tasks in a fast-paced environment
  • physical ability to stand and walk during entire shift
  • ability to lift and carry items up to 30 lbs
  • age of legal compliance for liquor service in accordance with federal, state or local laws

Job Duties

  • greet guests
  • deliver hospitality to every guest
  • back up host team
  • offer assistance with menu
  • explain menu
  • suggest food/drink items
  • defer all guest questions regarding allergies to the manager on duty
  • conduct age verification for alcohol service following abc requirements and company procedures at all times
  • manage guest liquor consumption effectively and in accordance with abc requirements and razzoo's liquor service agreement
  • write down and repeat all orders
  • ring in orders correctly
  • expedite and garnish food orders as necessary
  • auction off food at delivery and offer drink refills
  • continuously pre-bus and handle on-going drink maintenance
  • deliver check after table is clear or upon request from guest
  • run food
  • take check when guest is ready
  • thank and invite guest to return
  • collect payment for all purchases following appropriate company procedures
  • reconcile cash out and account for all monies owed at end of each shift
  • know liquor brands, basic liquor drinks and razzoo's specialty drinks
  • perform opening, running and closing side-work duties
  • alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
  • wash and sanitize hands regularly
  • maintain a clean and safe environment reporting unsafe procedures or conditions
  • participate in executing birthday celebrations
  • comply with all applicable federal, state and local statutes as well as razzoo's policies and procedures
  • perform additional responsibilities as requested by a manager at any time

Job Criteria

Experience

No experience required


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