Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Loews Miami Beach Hotel is a renowned oceanfront destination located in the heart of South Beach. Recently revitalized with a 50 million dollar renovation, this iconic hotel offers a fresh and luxurious experience for every guest. Known for its stylish atmosphere and impeccable service, the hotel combines its rich history with contemporary design upgrades, featuring all-new touchpoints throughout the property. As a landmark in Miami Beach hospitality, Loews Miami Beach Hotel has redefined the oceanfront experience by focusing on comfort, elegance, and vibrant social spaces to meet the needs of both business and leisure travelers.
The role offered at this prestigious establishment is that of a Food Server. This position is crucial in delivering a memorable dining experience to guests by maintaining an in-depth knowledge of menu items, offering polite and professional service, and ensuring that every aspect of the food and beverage service exceeds the hotel's high standards. A Food Server at Loews Miami Beach Hotel not only greets guests warmly but also demonstrates a thorough understanding of food preparation methods and presentation styles to assist guests in making informed choices. This role involves managing the flow of meal courses, accurately processing guest orders through POS systems, and ensuring that food presentation meets quality expectations.
Beyond basic serving duties, the Food Server is expected to provide exceptional guest service by anticipating guest needs, responding promptly to requests, and maintaining constant attentiveness throughout the dining experience. The position requires someone who is capable of working effectively in a fast-paced, high-volume, and upscale hotel or restaurant environment, demonstrating teamwork and professionalism at all times. Additional responsibilities include side work duties, cash handling, and complying with all hotel policies, safety regulations, and grooming standards.
Working as a Food Server at Loews Miami Beach Hotel means being part of a team that values hard work, dedication, and the delivery of superior service. Employees enjoy a collaborative atmosphere where professional growth is supported through ongoing training and development programs. The hotel encourages sustainable practices such as recycling and adherence to environmental standards, reflecting its commitment to corporate social responsibility. This role provides an excellent opportunity for individuals passionate about hospitality to advance their careers within a prestigious hotel brand while contributing to memorable guest experiences in a vibrant oceanfront setting.
The role offered at this prestigious establishment is that of a Food Server. This position is crucial in delivering a memorable dining experience to guests by maintaining an in-depth knowledge of menu items, offering polite and professional service, and ensuring that every aspect of the food and beverage service exceeds the hotel's high standards. A Food Server at Loews Miami Beach Hotel not only greets guests warmly but also demonstrates a thorough understanding of food preparation methods and presentation styles to assist guests in making informed choices. This role involves managing the flow of meal courses, accurately processing guest orders through POS systems, and ensuring that food presentation meets quality expectations.
Beyond basic serving duties, the Food Server is expected to provide exceptional guest service by anticipating guest needs, responding promptly to requests, and maintaining constant attentiveness throughout the dining experience. The position requires someone who is capable of working effectively in a fast-paced, high-volume, and upscale hotel or restaurant environment, demonstrating teamwork and professionalism at all times. Additional responsibilities include side work duties, cash handling, and complying with all hotel policies, safety regulations, and grooming standards.
Working as a Food Server at Loews Miami Beach Hotel means being part of a team that values hard work, dedication, and the delivery of superior service. Employees enjoy a collaborative atmosphere where professional growth is supported through ongoing training and development programs. The hotel encourages sustainable practices such as recycling and adherence to environmental standards, reflecting its commitment to corporate social responsibility. This role provides an excellent opportunity for individuals passionate about hospitality to advance their careers within a prestigious hotel brand while contributing to memorable guest experiences in a vibrant oceanfront setting.
Job Requirements
- High school diploma or equivalent
- One plus years experience as a Food Server in high volume upscale hotel or restaurant environment
- Knowledge of food terminology food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand walk stoop bend and lift trays weighing up to 35 pounds repetitively
- Ability to work flexible schedule including weekends and holidays
Job Qualifications
- High School diploma or equivalent
- One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, "Mis en Place"
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews Standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager/supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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