Ramp Agent (Customer Service Agent) - MIA> at Delta Airlines Miami, FL
Job Overview
Employment Type
Full-time
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee travel privileges
Career advancement opportunities
Job Description
Delta Airlines, a leading global airline known for its commitment to safety, customer service, and operational excellence, is seeking dedicated individuals to join their team at Miami International Airport as Ramp Agents, also referred to as Customer Service Agents. Delta Airlines, headquartered in Atlanta, Georgia, is a major airline that operates an extensive domestic and international network, serving millions of passengers annually. The company prides itself on delivering a superior flying experience supported by its dedicated employees who work behind the scenes to ensure smooth and efficient airport operations.
Delta's Ramp Agents play a crucial role in the airport's day-to-d... Show More
Delta's Ramp Agents play a crucial role in the airport's day-to-d... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to lift heavy objects consistently
- Ability to work flexible schedules including nights, weekends, and holidays
- Must have legal authorization to work in the United States
- Ability to pass background checks and drug screenings
- Willingness to adhere strictly to safety regulations
- Strong physical stamina and endurance
Job Qualifications
- High school diploma or equivalent
- Prior experience in airport ramp operations or ground handling preferred
- Ability to operate ground support equipment
- Strong understanding of safety protocols
- Excellent communication and teamwork skills
- Physical ability to lift heavy baggage and work in various weather conditions
- Commitment to punctuality and reliability
Job Duties
- Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft
- Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
- Be responsible for on-time connections by guiding incoming and departing aircraft from the gate positions
- Assist in loading and unloading aircraft safely while adhering to all safety protocols
- Coordinate with team members and other airport personnel to ensure efficient ramp operations
- Monitor equipment condition and report any maintenance issues
- Adhere to all FAA and company safety regulations during all ramp activities
Job Location
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